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Integration Service Activities
Last updated 2024年4月9日

Update Case

UiPath.SugarServe.IntegrationService.Activities.UpdateCase

Update a support case in Sugar CRM.

In the body of the activity

  • Case - Type the first 3 characters of the subject to select the case from the dropdown or pass custom case ID.
  • Subject - The subject of the case.
  • Account - Type the first 3 characters of the name to select the account from the dropdown or pass custom account ID.
  • Case Description - Add a description for the new case.
  • Assigned to - Type the first 3 characters of the name to select the assigned user from the dropdown or pass custom user ID.
  • Primary Contact - Type the first 3 characters of the name to select the contact from the dropdown or pass custom contact ID.
  • Industry - The industry the account belongs to ((for example, Banking, Education, Energy, etc.).
  • Priority - Mention the priority of the issue, either Hight, Medium or Low.
  • Source - The source from which the case was raised.
  • Type - The type of the case.
  • Status - The status of the case.
  • Follow up date - The date of the next follow-up.
  • Resolved date time - The date when the case was settled.
  • Date entered - The date when the case was entered.

Properties

Common
  • DisplayName - The display name of the activity. This field supports only strings or String variables.
Misc
  • Private - If selected, the values of variables and arguments are no longer logged at Verbose level.
Output
  • ResponseStatus - The status of the request (success/failure information). Enter a ResponseStatus variable (UiPath.BAF.Models.ResponseStatus). The ResponseStatus object includes three properties that you can use in other activities.
    • Success - Boolean - Specifies whether the API request was successful.
    • ErrorCode - String - The response error if the API request is unsuccessful (Success=False).
    • Message - String - The error message.
  • In the body of the activity
  • Properties

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