Activities
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Integration Service Activities
Last updated Apr 9, 2024

Search Tickets

Description

Search for tickets using a search query.

Project compatibility

Windows | Cross-platform

Configuration

  • Connection ID - The connection established in Integration Service. Access the drop-down menu to choose, add, or manage connections.

  • Query - Enter your desired query. For example, you can search for open high-priority tickets assigned to a user with certain parameters: priority=High&status=Open&assigneeId=1326690000064001. This field supports String type input.
Manage Properties

Use the Manage Properties wizard to configure or use any of the object's standard or custom fields. You can select fields to add them to the activity canvas. The added standard or custom fields are available in the Properties panel (in Studio Desktop) or under Show additional options (in Studio Web).

Additional options
Output
  • Tickets - Automatically generated output variable.
  • Description
  • Project compatibility
  • Configuration

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