Activities
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Integration Service Activities
Last updated Feb 28, 2024

Activities

The following table lists the activities that are included in this package.

Activity

Description

Uploads a file to Zendesk.

Creates a group in Zendesk.

Updates a group in Zendesk.

Deletes a record in Zendesk.

Retrieves a record in Zendesk.

Inserts a record in Zendesk.

Lists all the record of an object in Zendesk.

Replaces a record in Zendesk.

Search for a group, a user, a ticket, or an organization.

Search users based on email, name, phone number, and other additional criteria.

Start typing the name of the organization to find it in the available dropdown list.

Adds a basic comment to a ticket in Zendesk.

Creates a ticket in Zendesk.

Retrieves the list of all comments on a ticket in Zendesk.

Updates a ticket record in Zendesk.

Creates a user record in Zendesk.

Updates an existing user record in Zendesk.

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