activities
latest
false
Integration Service Activities
Last updated Oct 8, 2024

Activities

The following table lists the activities included in this package.

Activity

Description

Create TicketCreate a ticket in Freshservice
Get TicketRetrieve a ticket in Freshservice
Update TicketUpdate a ticket in Freshservice
List All ConversationsList all conversations in Freshservice
Get Requester ID by EmailRetrieves the ID of the requester based on email address
Get Agent ID by EmailRetrieves the ID of an agent based on email address
Reply to a TicketCreate a reply for a ticket
Search TicketsSearch tickets using a query
Upload Attachments to TicketUpload an attachment to a ticket
Update RecordUpdate a record in Freshservice
Delete RecordDelete a record in Freshservice
Get RecordRetrieve a record in Freshservice
Insert RecordInsert a record in Freshservice
List All RecordsList all records in Freshservice

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