Activities

The following table lists the activities that are included in this package.

Activity	Description
Find Contacts	Find contacts using email or name.
Find Company	Find a company using its name.
Create Contact	Create a new contact.
Search Tickets	Search tickets using a query.
Create Ticket	Create a new ticket.
Update Ticket	Update a ticket.
Find Agents by Name or Email	Find agents based on their email address or name.
List All Records	List all records in Freshdesk.
Replace Record	Replace a record in Freshdesk.
Delete Record	Delete a record in Freshdesk.
Get Record	Retrieve a record in Freshdesk.
Insert Record	Insert a new record in Freshdesk.