Activities
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Integration Service Activities
Last updated Jul 18, 2024

Create Incident Task

UiPath.ServiceNow.IntegrationService.Activities.CreateIncidentTask

Description

Create an incident task to communicate with and request work from assignment groups other than the one that is mentionet for the incident.

Configuration

  • Connection - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections. This field supports String type input.
  • Assigned to - The person primarily responsible for working on this task.
  • Assignment group - The group that is primarily responsible for working on this task. If left blank, the task is automatically assigned.
  • Description - The detailed explanation of the task
  • Incident - Start typing the incident number to find the incident
  • Priority - The sequence in which an incident or problem needs to be resolved, based on impact and urgency.
  • Short description - Describes the impacted behavior of this task.
  • State - The status of the task.
  • Use Manage Properties to select additional fields for the current activity.

Advanced

Output

  • Incident task ID - The ID of the incident task.
  • Description
  • Configuration
  • Advanced

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