Update User

Description

Uses the Update User - PUT API to update an existing user record in Zendesk.

Project compatibility

Windows | Cross-platform

Configuration

Connection ID - The connection established in Integration Service. Access the drop-down menu to choose, add, or manage connections.
User ID - The ID of the user. Either the user ID or select a username from the dropdown list. This field supports Int64 type input.
Name - The updated name of the user. This field supports String type input.
Email - The user's primary email address. This field supports String type input.
Role - The user's role. Choose one of the available options from the dropdown list: End user, Agent, Admin.
Phone - The user's primary phone number. This field supports String type input.
Default group ID - The ID of the user's default group. Start typing the name of the group to retrieve records. This field supports Int64 type input.
Organization ID - Start typing the name of the organization to retrieve records. This field supports Int64 type input.

Manage Properties

Use the Manage Properties wizard to configure or use any of the object's standard or custom fields. You can select fields to add them to the activity canvas. The added standard or custom fields are available in the Properties panel (in Studio Desktop) or under Show additional options (in Studio Web).

Additional options

Time zone - The user's time zone. Select a time zone from the dropdown list.
Details - Any details you want to store about the user, such as an address. This field supports String type input.
Ticket restriction - Specifies which tickets the user has access to. Select one of the available options from the dropdown list: Organization, Groups, Assigned, Requested.
Suspended - Suspended users are not able to login to the end user portal. Boolean value (True/False).