Activities

The following table lists the activities that are included in this package.

Activity	Description
Search Contacts	Search contacts by email or account name.
Search Accounts	Search accounts by account name.
Search Tickets	Search for tickets using a search query.
Create Ticket	Create a new ticket.
Add Ticket Attachment	Attach file to a ticket.
Search Products	Search products by product code.
Search Tickets by Ticket Number	Retrieve ticket details by ticket number.
Update Ticket	Update an existing ticket.
Search Agents	Search agents by email.
Search Departments	Search departments by search term.
List All Records	List all records in Zoho Desk.
Update Record	Update a record in Zoho Desk.
Insert Record	Insert a new record in Zoho Desk.
Get Record	Retrieve a record in Zoho Desk.
Delete Record	Delete a record in Zoho Desk.