List All Ticket Comments

Description

Uses the List Comments - GET API to retrieve the list of all comments on a ticket in Zendesk.

Project compatibility

Windows | Cross-platform

Configuration

• Connection ID - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections.

• Ticket ID - The ID of the ticket. Start typing the subject of the ticket to retrieve records. This field supports Int64 type input.
• Sort Order - The order in which the results should be sorted, in asc or desc format. Default value is asc.

Manage Properties

Use the Manage Properties wizard to configure or use any of the object's standard or custom fields. You can select fields to add them to the activity canvas. The added standard or custom fields are available in the Properties panel (in Studio Desktop) or under Show additional properties (in Studio Web).

Additional properties

Output

• Ticket comments - The list of ticket comments. Automatically generated output variable.