Create User

Description

Uses the Create User - POST API to create a user in Zendesk.

Project compatibility

Windows | Cross-platform

Configuration

• Connection ID - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections.

• Name - The name of the user. This field supports String type input.
• Email - The user's primary email address. This field supports String type input.
• Role - The user's role. Choose one of the available options from the dropdown list: End user, Agent, Admin.
• Phone - The user's primary phone number. This field supports String type input.
• Default group ID - The ID of the user's default group. Start typing the name of the group to retrieve records. This field supports Int64 type input.
• Organization ID - Start typing the name of the organization to retrieve records. This field supports Int64 type input.

Manage Properties

Use the Manage Properties wizard to configure or use any of the object's standard or custom fields. You can select fields to add them to the activity canvas. The added standard or custom fields are available in the Properties panel (in Studio Desktop) or under Show additional properties (in Studio Web).

Additional properties

• Time zone - The user's time zone. Select a time zone from the dropdown list.
• Details - Any details you want to store about the user, such as an address. This field supports String type input.
• Ticket restriction - Specifies which tickets the user has access to. Select one of the available options from the dropdown list: Organization, Groups, Assigned, Requested.

Output

• User ID - The ID of the new user. Automatically generated output variable.
• User - Automatically generated output variable.