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Integration Service Activities

Last updated Feb 25, 2026

Approve or Reject Inbox Task

Project compatibility

Windows | Cross-platform

Overview

This activity does not work with ISU users.

Note: Only inbox tasks that display the Approve option in the Workday User Interface (UI) can be approved or denied via the API. In these cases, the task’s step type corresponds to an Approval or actionable approval state. Inbox tasks that display other UI actions such as OK, Done, Submit, or similar are completion or acknowledgment steps and cannot be approved or rejected.
DescriptionAPI MethodAPI PathNotes
Approves or rejects a specific inbox task in Workday using the Common/ Workers REST APIs. PUT/common/v1/{tenant}/inboxTasks/{id}The tenant value is resolved from the connection.

Input

ParameterDescriptionData type
Inbox task IDWorkday ID of the inbox task to approve or reject (path parameter {id}) string
ActionAction to apply to the task, typically approval or denial at API level, exposed as Approve/Reject in UI enum
CommentOptional justification or comment associated with the action string

Output

ParameterDescriptionData type
Inbox taskRepresentation of the inbox task after the action (including updated status). Object
Note:
  • In API workflows, a single response object is returned as the output. Any required fields can be extracted directly from this object.
  • In RPA workflows, some output parameters may differ, but the necessary values can still be retrieved from the response object even if they are not explicitly exposed.
  • Project compatibility
  • Overview
  • Input
  • Output

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