Button Clicked

Description

Triggers when an interactive button is clicked in Slack.

Project compatibility

Windows | Cross-platform

Configuration

• Connection ID - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections.

• User ID - Select a user from the drop-down list or enter an ID. This field supports String type input.
• Channel ID - Select a channel from the drop-down list or enter an ID. This field supports String type input.

• Filter - Click to open the Filter builder and add additional data filters for this event.

Additional properties

Output

• Button ID - The ID of the button. Automatically generated output variable.
• Button - The button. Automatically generated output variable. Includes the following fields:

  • team_id - Unique identifier for workspace.

  • message_ts - Message timestamp; used for replying to a message.

  • user_id and user_name - To track the Slack user who clicked the button.

  • channel_id and channel_name - To track in which channel the button was clicked.

  • response_url - To use Send Button Response in order to replace the button message and not allow the button to be clicked more than once.

  • actions1 - This object contains id and text, which allows us to determine the button name that was clicked (for example, Approve or Deny).

  • message_block_section1 - This object contains the main section text content and message fields (such as opportunity ID, opportunity name), which are needed to pass data downstream into systems, where you are triggering automations.

    
    

    

    
    

Tip: To learn how you can use Button Clicked in a workflow, see: Use Slack Buttons when an opportunity is won in the CRM system.

Using Button Clicked with Bring your own OAuth 2.0 app authentication

When you create a connection to Slack using the Bring your own OAuth 2.0 app authentication method, take the following steps in order to get Button Clicked events in Orchestrator.

1. Add the Button Clicked trigger to your Studio project.
2. Build and complete the project workflow based on your requirements, and publish the project to Orchestrator.
3. In Automation Cloud^TM, go to Integration Service, select the Slack connector and go to the Connections tab.
4. In the Connections tab, select the More options menu next to your connection and select Manage triggers.
5. In the Triggers page, copy the displayed Webhook URL.
   
   

   

   
   
6. In a different browser tab, navigate to https://api.slack.com/apps and open your Slack private OAuth application.
7. Go to the Interactivity & Shortcuts settings page. Configure the settings as follow:
   1. Enable the Interactivity toggle.
   2. In the Request URL field, enter the webhook URL retrieved from Integration Service.
   3. Select Save Changes.
   
   

   

   
   
8. Webhooks are now configured for your app and you can retrieve the Button Clicked events in Orchestrator.