Timing - Due Dates

Introduction

The Timing – Due dates dashboard displays information regarding cases meeting or not meeting deadlines and the related costs. Due dates can be predefined to set a significant stage or activity deadline in processes. The Timing – Due dates dashboard can be used to analyze various aspects of due dates in the processes. Using this dashboard, predefined due dates in the process can be examined, such as a payment deadline or an SLA that needs to be met on time.

Note: The Timing - Due dates dashboard will only be visible if the dataset contains due dates.

On time

A due date can be subdivided in various groups or Time bins of lateness. Using the Timing - Due dates dashboard, it is visible how many due dates fall in which category. If a process has multiple due dates related to it, they can all be added to the analysis, but the dashboard will show only one of the due dates at a time. See illustration below.

Costs and days overdue

Due dates can have amounts associated with them, for example, a discount for timely payment or a fine for late delivery. These amounts can be analyzed using the Timing - Due dates dashboard as well. See illustration below.

Due Dates legend

A legend in the filter panel explains the meaning of the colors in the analysis.

See illustration below.

History

The history of payment of invoices on time and late and the costs involved are shown per case type.

See illustration below.