Efficiency - Automation

Introduction

The dashboard Efficiency – Automation can be used to find automation opportunities in the process. For the selected attribute the Automation rate is displayed by default for the current period. The dashboard also displays information about the costs involved in the execution of an event which indicates the benefit of automating the event. See illustration below.

KPIs

Below is a description of the KPIs that are displayed at the top of the Efficiency - Automation dashboard.

KPI	Description
Automation rate	The percentage of events that are automated. Note: If you click on the Automation rate KPI, the Automation rate metric is displayed in the What is the automation potential? dashboard item.
Total manual event cost	The total cost of executing the events that are not automated. Note: If you click on the Total manual event cost KPI, the Total manual event cost metric is displayed in the What is the automation potential? dashboard item.
Total manual processing time	The total amount of time actually spent working for the events that are not automated. Note: If you click on the Total manual processing time KPI, the Total manual processing time metric is displayed in the What is the automation potential? dashboard item.

Metrics

Instead of the Automation rate, you can select the Manual event cost, or the Manual processing time as the main metric to be displayed on the dashboard. See illustration below.

History graph

The History graph shows the metric values for the selected attribute over time. See illustration below.

Below is a description of the different metrics.

Metric	Description
Automation rate	Percentage of events that is automated.
Total manual event cost	The total costs of executing the events that are not automated.
Total manual processing time	The total amount of time actually spent working for the events that are not automated.
Manual events	The total number of manual events.

Process graph

The process graph provides a visual representation of event costs related to the number of cases in the process. When hovering over an activity, next to the metrics are displayed in the hint. See illustration below.

When hovering over an edge, the average throughput time and the number of events are displayed in the hint. See illustration below.

Automation legend

The colors of the activities in the process correspond to the percentage of automated events for each activity. See illustration below.

Submitting automation ideas

When you identify a bottleneck in the Order-to-Cash process while monitoring, for example when a manual activity takes a long time to be executed, you might want to send a request to automate the activity to UiPath Automation Hub. You can do this directly from the Process Graph. See Sending Automation Ideas to UiPath Automation Hub for more information.

Note: This function is only available if UiPath Process Mining is set up for integration with UiPath Automation Hub.