Efficiency - Supplier Performance

Introduction

Efficiency - Supplier performance is the dashboard where you can analyze the performance of your suppliers in the Purchase-to-Pay process. It displays detailed information on the on-time delivery rates, the total values per supplier and the number of unique suppliers per category. See the illustration below.

KPIs

Below is a description of the KPIs that are displayed at the top of the Efficiency - Supplier performance dashboard.

KPI	Description
Late delivery rate	The percentage of purchase order items that were delivered after the expected delivery date related to the number of invoice items. Note: If you click on the Late delivery rate KPI a filter is automatically created and added in the Filters panel.
One-time suppliers	The number of suppliers that were involved only one time for the purchase order items. Note: If you click on the One-time suppliers KPI a filter is automatically created and added in the Filters panel.
Suppliers	The number of suppliers that were involved in purchase order items.
Total value (ordered)	Total value of the purchase order items. Note: If you click on the Total value (ordered) KPI, the Total value (ordered) metric is displayed in the Purchase order items dashboard item.
PO items	The total number of purchase order items. Note: If you click on the PO items KPI, the Number of items metric is displayed in the Purchase order items dashboard item.
Purchase orders	The total number of purchase orders.

Note: The One-time suppliers filter or the Late delivery rate filter is only applied when there is at least one purchase order item with the respective filter.

Root Cause Analysis

The Analysis - Root cause analysis enables you to analyze suppliers with late delivery rates in more detail. When you click on the Root cause analysis icon in the header of the What is the late delivery rate? dashboard item the Analysis - Root cause analysis dashboard will be displayed with a predefined filter to analyze late delivery rates.

See the illustration below.

When you click on the Back icon in the What influences the selection? dashboard item in the Root cause analysis dashboard, you will return to the Efficiency - Supplier performance dashboard.

Grouping

You can create various contexts by selecting different attributes from the drop-down list. It is also possible to add more columns by selecting multiple attributes.

Metrics

You can create various different contexts by selecting different attributes from the drop-down list. The metric selector enables you to select different metrics.

Below is a description of the metrics that can be used to analyze the purchase requisitions regarding the selected attribute.

Metric	Description
Number of items	The number of unique purchase order items for purchase orders created within the selected period.
Percentage of items	The percentage of unique purchase order items related to the number of purchase order items for purchase orders created within the selected period.
Avg. value (ordered)	The average purchase order item value for the selected attribute for purchase orders created within the selected period.
Total value (ordered)	The sum of the purchase order item values for the selected attribute for purchase orders created within the selected period.