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Process Mining
Efficiency - Automation
The dashboard Efficiency – Automation can be used to find automation opportunities in the process. See the illustration below.
By default, the Automation rate is displayed for the selected attribute. The dashboard also displays information about the costs involved in the execution of an event which indicates the benefit of automating the event. The History graph shows the metric values for the selected attribute over time.
Below is a description of the KPIs that are displayed at the top of the Efficiency - Automation dashboard.
If you click on a KPI, the corresponding metric is selected in the What is the automation potential? dashboard item.
KPI |
Description |
---|---|
Automation rate |
The percentage of events that are automated. |
Total manual event cost |
The total costs of executing the events that are not automated. |
Total manual processing time |
The total amount of time actually spent working for the events that are not automated. |
Total events |
The total number of events. |
Instead of the Automation rate, you can select other metrics as the main metric to be displayed on the dashboard. See illustration below.
Below is a description of the different metrics.
Metric |
Description |
---|---|
Automation rate |
The percentage of events that are automated. |
Avg. manual event cost |
The average cost of executing the events that are not automated. |
Total manual event cost |
The total cost of executing the events that are not automated. |
Avg. manual processing time |
The average amount of time actually spent working for the events that are not automated. |
Total manual processing time |
The total amount of time actually spent working for the events that are not automated. |