Overview - Dashboard (role Monitoring User)

Introduction

This is the main monitoring dashboard, where you can keep track of the most important properties of a process. These properties are expressed in KPIs and Tags.

See illustration below.

Number colors

BLACK numbers represent the figures of the selected period.

RED numbers represent the negative difference compared to the previous period.

GREEN numbers represent the positive difference compared to the previous period.

KPIs

Below is a description of the the three most important KPIs regarding cases that are displayed on the top.

KPI	Description
Amount	• Total amount of all cases in the selected period. • Decline or increase of the total amount compared to the previous period. • History chart displaying the total amount over the last 15 periods.
Cases	• Total number of all cases in the selected period. • Decline or increase of total number of cases compared to the previous period. • History chart displaying the total number of cases over the last 15 periods.
Throughput time	• Average throughput time of all cases in the selected period. • Decline or increase of the average throughput time compared to the previous period. • History chart displaying the average throughput time over the last 15 periods.

See illustration below.

For each KPIa history graph is displayed. This history period can vary depending on the selected period.

Tags

On the bottom half of the dashboard, the total number of Tagsare displayed in a history graph for each Tag. See illustration below.

Legend

The graph color indicates the Tag type. See illustration below.