- 概要
- 要件
- 推奨: デプロイ テンプレート
- 手動: インストールを準備する
- 手動: インストールを準備する
- 手順 1: オフライン インストール用に OCI 準拠レジストリを設定する
- 手順 2: 外部 ObjectStore を構成する
- 手順 3: High Availability Add-on を構成する
- 手順 4: Microsoft SQL Server を構成する
- 手順 5: ロード バランサーを構成する
- 手順 6: DNS を構成する
- 手順 7: カーネルと OS レベルの設定を構成する
- 手順 8: ディスクを構成する
- 手順 9: ノード ポートを構成する
- 手順 10: その他の設定を適用する
- 手順 12: 必要な RPM パッケージを検証してインストールする
- 手順 13: cluster_config.json を生成する
- 証明書の設定
- データベースの構成
- 外部 ObjectStore の構成
- 署名済み URL の構成
- 外部の OCI 準拠レジストリの設定
- 障害復旧: アクティブ/パッシブおよびアクティブ/アクティブ構成
- High Availability Add-on の構成
- Orchestrator 固有の設定
- Insights 固有の構成
- Process Mining 固有の構成
- Document Understanding 固有の構成
- Automation Suite ロボット固有の構成
- 監視の構成
- 任意: プロキシ サーバーを構成する
- 任意: マルチノードの HA 対応の運用クラスターにおけるゾーン障害に対する復元設定を有効化する
- 任意: カスタムの Resolv.con を渡す
- 任意: フォールト トレランスを向上させる
- install-uipath.sh パラメーター
- GPU がサポートされた専用のエージェント ノードを追加する
- Task Mining 専用のエージェント ノードを追加する
- Task Mining アプリケーションを接続する
- Automation Suite ロボット専用のエージェント ノードを追加する
- 手順 15: オフライン インストール用に一時的な Docker レジストリを設定する
- 手順 16: インストールの前提条件を検証する
- 手動: インストールを実行する
- インストール後
- クラスターの管理
- 監視とアラート機能
- 移行とアップグレード
- 製品固有の設定
- ベストプラクティスとメンテナンス
- トラブルシューティング
- インストール時にサービスをトラブルシューティングする方法
- クラスターをアンインストールする方法
- オフライン成果物をクリーンアップしてディスク領域を改善する方法
- Redis データをクリアする方法
- Istio ログを有効化する方法
- ログを手動でクリーンアップする方法
- sf-logs バンドルに保存されている古いログをクリーンアップする方法
- AI Center のストリーミング ログを無効化する方法
- 失敗した Automation Suite インストールをデバッグする方法
- アップグレード後に古いインストーラーからイメージを削除する方法
- NIC チェックサムオフロードを無効にする方法
- Automation Suite 2022.10.10 および 2022.4.11 から 2023.10.2 にアップグレードする方法
- ArgoCD のログ レベルを手動で Info に設定する方法
- RHEL 8.4 OS でオフライン インストールを実行できない
- バンドルのダウンロード中のエラー
- バイナリがないため、オフライン インストールが失敗する
- オフライン インストールでの証明書の問題
- Longhorn のセットアップ中に最初のインストールが失敗する
- SQL 接続文字列の検証エラー
- selinux iscsid モジュールの前提条件の確認が失敗する
- Azure ディスクが SSD としてマークされない
- 証明書の更新後のエラー
- ウイルス対策が原因でインストールの問題が発生する
- OS のアップグレード後に Automation Suite が動作しない
- Automation Suite で backlog_wait_time を 0 に設定する必要がある
- ワークロードの準備ができていないためボリュームをマウントできない
- 2021.10 からの自動アップグレード後にクラスターが異常になる
- Ceph の異常によりアップグレードが失敗する
- 領域の問題のために rke2 が開始しない
- ボリュームがマウントできず、アタッチ/デタッチ ループ状態のまま
- Orchestrator データベース内のクラシック オブジェクトが原因でアップグレードが失敗する
- Ceph クラスターがサイドバイサイド アップグレード後に機能低下ステートで検出される
- 異常な Insights コンポーネントが原因で移行が失敗する
- Apps のサービス アップグレードの失敗
- インプレース アップグレードのタイムアウト
- Docker レジストリの移行が PVC の削除段階でスタックする
- v2023.10 へのアップグレード後に AI Center をプロビジョニングできない
- オフライン環境でアップグレードが失敗する
- 管理ポータルのタイムアウト期間を設定する
- 移行後に認証が機能しない
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- kinit: Keytab contains no suitable keys for *** while getting initial credentials
- 無効なステータス コードが原因で GSSAPI 操作が失敗した
- Alarm received for failed kerberos-tgt-update job
- SSPI Provider: Server not found in Kerberos database
- アカウントが無効なため AD ユーザーのログインに失敗した
- ArgoCD へのログインに失敗した
- 基になるディレクトリ接続を更新する
- 診断ツールを実行する
- Automation Suite サポート バンドル ツールを使用する
- ログを確認する
診断ツールを実行する
Automation Suite 診断ツールは、一連のチェックを実行してクラスターの健全性に関するレポートを生成します。このレポートを分析することで、問題および考えられる根本原因を特定できます。このツールは、データベースの接続が失われた、資格情報が無効または期限切れであるといった一般的な問題の特定に役立ちます。
uipathctl
と uipathtools
の両方で利用でき、管理マシンにダウンロードできます。ダウンロード手順については、「uipathctl」および「uipathtools」をご覧ください。
uipathtools
は、健全性コマンドに固有の uipathctl
機能のサブセットを含む CLI ツールです。このツールには後方互換性があり、サポートされているすべての Automation Suite バージョンで動作します。問題が発生した場合は、uipathtools
を第一段階として使用することをお勧めします。
check
コマンドと test
コマンドを使用すると、詳細分析を実行することなくクラスターのステートに対する洞察を素早く得ることができます。
-
check
は ArgoCD の健全性と同期ステータスに依存しており、クラスターのステートを一切変更しません。 -
test
は、アプリケーション、デプロイ、ポッドを調べ、クラスターのステートを一時的に変更して洞察を提供します。
健全性チェックを実行するには、使用するCLIツールに応じて、次のいずれかのコマンドを使用します。
uipathctl
を使用する場合は、次のコマンドを実行します。./uipathctl health check
./uipathctl health checkuipathtools
を使用する場合は、次のコマンドを実行します。./uipathtools health check
./uipathtools health check
生成されるレポートの出力例:
Checks run on cluster/
✔ [NOTIFICATIONSERVICE]
✔ [NOTIFICATIONSERVICE_HEALTH] Application is healthy and in sync
✔ [ACTION_CENTER]
✔ [ACTIONCENTER_HEALTH] Application is healthy and in sync
❌ [SYNC]
❌ [namespace:"argocd" | kind:"Application" | name:"dataservice"] Application health check failed: health status is Progressing and sync status is Synced
✔ [RELOADER]
✔ [RELOADER_HEALTH] Application is healthy and in sync
❌ [POD]
✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
✔ [ISTIO]
✔ [LIST_PODS] Found 2 pods for Istio
✔ [ISTIOD_EXISTS] The Istio pods are present and running version -
✔ [ISTIOD_READY] Istio pods are healthy
✔ [AIEVENTS]
✔ [AIEVENTS_HEALTH] Application is healthy and in sync
❌ [DATASERVICE]
❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
✔ [PLATFORM]
✔ [PLATFORM_HEALTH] Application is healthy and in sync
✔ [TASK_MINING]
✔ [TASKMINING_HEALTH] Application is healthy and in sync
✔ [LOGGING]
✔ [LOGGING_HEALTH] Application is healthy and in sync
✔ [WEBHOOK]
✔ [WEBHOOK_HEALTH] Application is healthy and in sync
Checks run on cluster/
✔ [NOTIFICATIONSERVICE]
✔ [NOTIFICATIONSERVICE_HEALTH] Application is healthy and in sync
✔ [ACTION_CENTER]
✔ [ACTIONCENTER_HEALTH] Application is healthy and in sync
❌ [SYNC]
❌ [namespace:"argocd" | kind:"Application" | name:"dataservice"] Application health check failed: health status is Progressing and sync status is Synced
✔ [RELOADER]
✔ [RELOADER_HEALTH] Application is healthy and in sync
❌ [POD]
✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
✔ [ISTIO]
✔ [LIST_PODS] Found 2 pods for Istio
✔ [ISTIOD_EXISTS] The Istio pods are present and running version -
✔ [ISTIOD_READY] Istio pods are healthy
✔ [AIEVENTS]
✔ [AIEVENTS_HEALTH] Application is healthy and in sync
❌ [DATASERVICE]
❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
✔ [PLATFORM]
✔ [PLATFORM_HEALTH] Application is healthy and in sync
✔ [TASK_MINING]
✔ [TASKMINING_HEALTH] Application is healthy and in sync
✔ [LOGGING]
✔ [LOGGING_HEALTH] Application is healthy and in sync
✔ [WEBHOOK]
✔ [WEBHOOK_HEALTH] Application is healthy and in sync
コマンドはすべてのコンポーネントの健全性を確認します。ただし、関心のあるコンポーネントのみを確認することもできます。
- コンポーネントを実行から除外するには、
--excluded
フラグを使用します。たとえば SQL の健全性を確認しない場合は、uipathctl health check --excluded SQL
を実行します。このコマンドは、SQL を除くすべてのコンポーネントの健全性を確認します。 - 特定のコンポーネントのみを実行時に含めるには、
--included
フラグを使用します。たとえば、DNS と ObjectStore の健全性のみを確認する場合は、uipathctl health check --included DNS,OBJECTSTORAGE
を実行します。
健全性の確認に含められる/除外できるコンポーネントの名前はこちらをご覧ください。この例では、アウトデントされている各行の最初の単語がコンポーネント名を表しています。例: SQL、OBJECTSTORE、DNS など。
ログを分析する
- 健全性チェックの実行後、ログに、Data Service アプリケーションの健全性チェックが失敗したことが示されます。
❌ [DATASERVICE] ❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
❌ [DATASERVICE] ❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced - 詳しく調べると、Data Service アプリケーションが失敗した理由は、
dataservice-runtime-8f5bb7d56-v5krg
ポッドとdataservice-taskrunner-787df76c74-98h5l
ポッドが「失敗」ステートであることが明らかになります。さらに分析すると、dataservice-external-storage-secret
が見つからないことがわかります。❌ [POD] ✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [POD] ✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found - この問題を修正するには、
input.json
で ObjectStore に正しい資格情報を指定していることを確認します。詳しくは、以下のページをご覧ください。
健全性テストを実行するには、使用するCLIツールに応じて、次のいずれかのコマンドを使用します。
uipathctl
を使用する場合は、次のコマンドを実行します。./uipathctl health test
./uipathctl health testuipathtools
を使用する場合は、次のコマンドを実行します。./uipathtools health test
./uipathtools health test
生成されるレポートの出力例:
Checks run on cluster/
✔ [GATEKEEPER]
✔ [CREATE_CONSTRAINT] Created test constraint
✔ [VERIFY] Constraint verified
✔ [CLEANUP] Cleaned up the test constraint
✔ [ACTION_CENTER]
✔ [CREATE_NAMESPACE] Created namespace prereqk6b72
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqk6b72
✔ [CREATE_NAMESPACE] Created namespace prereqbxjx8
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqbxjx8
✔ [CREATE_NAMESPACE] Created namespace prereq8zvw4
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq8zvw4
✔ [DATASERVICE]
✔ [CREATE_NAMESPACE] Created namespace prereqxwlsb
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqxwlsb
✔ [CREATE_NAMESPACE] Created namespace prereq5szsn
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq5szsn
✔ [APPS]
✔ [CREATE_NAMESPACE] Created namespace prereq9z6nb
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq9z6nb
✔ [CREATE_NAMESPACE] Created namespace prereq6v7lm
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq6v7lm
✔ [CREATE_NAMESPACE] Created namespace prereqxxn5v
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqxxn5v
✔ [AUTOMATION_HUB]
✔ [CREATE_NAMESPACE] Created namespace prereq4jkbt
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq4jkbt
✔ [TEST_MANAGER]
✔ [CREATE_NAMESPACE] Created namespace prereqnvvpc
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqnvvpc
✔ [ORCHESTRATOR]
✔ [CREATE_NAMESPACE] Created namespace prereq8pf2f
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq8pf2f
✔ [CREATE_NAMESPACE] Created namespace prereq4w4v4
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq4w4v4
✔ [CREATE_NAMESPACE] Created namespace prereqkzwqg
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqkzwqg
✔ [INSIGHTS]
✔ [CREATE_NAMESPACE] Created namespace prereqqmgjc
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqqmgjc
✔ [CREATE_NAMESPACE] Created namespace prereq4vnjx
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq4vnjx
✔ [CREATE_NAMESPACE] Created namespace prereqgtg9g
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqgtg9g
✔ [AUTOMATION_OPS]
✔ [CREATE_NAMESPACE] Created namespace prereqgkkrz
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqgkkrz
✔ [AICENTER]
✔ [CREATE_NAMESPACE] Created namespace prereqdls88
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqdls88
✔ [CREATE_NAMESPACE] Created namespace prereq6m7x9
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq6m7x9
Checks run on cluster/
✔ [GATEKEEPER]
✔ [CREATE_CONSTRAINT] Created test constraint
✔ [VERIFY] Constraint verified
✔ [CLEANUP] Cleaned up the test constraint
✔ [ACTION_CENTER]
✔ [CREATE_NAMESPACE] Created namespace prereqk6b72
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqk6b72
✔ [CREATE_NAMESPACE] Created namespace prereqbxjx8
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqbxjx8
✔ [CREATE_NAMESPACE] Created namespace prereq8zvw4
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq8zvw4
✔ [DATASERVICE]
✔ [CREATE_NAMESPACE] Created namespace prereqxwlsb
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqxwlsb
✔ [CREATE_NAMESPACE] Created namespace prereq5szsn
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq5szsn
✔ [APPS]
✔ [CREATE_NAMESPACE] Created namespace prereq9z6nb
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq9z6nb
✔ [CREATE_NAMESPACE] Created namespace prereq6v7lm
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq6v7lm
✔ [CREATE_NAMESPACE] Created namespace prereqxxn5v
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqxxn5v
✔ [AUTOMATION_HUB]
✔ [CREATE_NAMESPACE] Created namespace prereq4jkbt
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq4jkbt
✔ [TEST_MANAGER]
✔ [CREATE_NAMESPACE] Created namespace prereqnvvpc
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqnvvpc
✔ [ORCHESTRATOR]
✔ [CREATE_NAMESPACE] Created namespace prereq8pf2f
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq8pf2f
✔ [CREATE_NAMESPACE] Created namespace prereq4w4v4
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq4w4v4
✔ [CREATE_NAMESPACE] Created namespace prereqkzwqg
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqkzwqg
✔ [INSIGHTS]
✔ [CREATE_NAMESPACE] Created namespace prereqqmgjc
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqqmgjc
✔ [CREATE_NAMESPACE] Created namespace prereq4vnjx
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq4vnjx
✔ [CREATE_NAMESPACE] Created namespace prereqgtg9g
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqgtg9g
✔ [AUTOMATION_OPS]
✔ [CREATE_NAMESPACE] Created namespace prereqgkkrz
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqgkkrz
✔ [AICENTER]
✔ [CREATE_NAMESPACE] Created namespace prereqdls88
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqdls88
✔ [CREATE_NAMESPACE] Created namespace prereq6m7x9
✔ [CREATE_POD] Created test pod curl-pod in namespace prereq6m7x9
コマンドはすべてのコンポーネントに対して健全性のテストを実行します。ただし、関心のあるコンポーネントのみを確認することもできます。
- コンポーネントを実行から除外するには、
--excluded
フラグを使用します。たとえば SQL の健全性を確認しない場合は、uipathctl health test --excluded SQL
を実行します。このコマンドは、SQL を除くすべてのコンポーネントの健全性を確認します。 - 特定のコンポーネントのみを実行時に含めるには、
--included
フラグを使用します。たとえば、DNS と ObjectStore の健全性のみを確認する場合は、uipathctl health test --included DNS,OBJECTSTORAGE
を実行します。
健全性の確認に含められる/除外できるコンポーネントの名前はこちらをご覧ください。この例では、アウトデントされている各行の最初の単語がコンポーネント名を表しています。例: SQL、OBJECTSTORE、DNS など。
check
コマンドと test
コマンドの出力を比較すると、前者がアプリケーションの健全性を検証するのに対し、後者はルーティングを確認することがわかります。
既知の問題
次のサンプルのようなエラー メッセージが表示されることがあります。ユーザー側での操作は不要であるため、無視してかまいません。
E0621 23:32:56.426321 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.426392 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.444420 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.446150 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.513357 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.426321 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.426392 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.444420 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.446150 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
E0621 23:32:56.513357 24470 reflector.go:138] external/io_k8s_client_go/tools/cache/reflector.go:167: Failed to watch *v1.Pod: context deadline exceeded
diagnose
コマンドを使用すると、クラスターのステートに関する詳細な洞察が得られます。SQL、ObjectStore、ノード、シークレット、Istio、ネットワークなど、あらゆるレベルの問題を特定するのに役立ちます。
check
コマンドとtest
コマンドの両方をカバーしています。- Automation Suite のインストール前に実行される前提条件の確認を実行し、インストール後に環境の構成に加えられた変更と、問題の原因と考えられる変更を検証します。
-
すべてのノードで実行され、ノード固有の問題 (リソースが利用不可、ネットワークの干渉など) を収集します。
診断チェックを実行するには、使用するCLIツールに応じて、次のいずれかのコマンドを使用します。
uipathctl
を使用する場合は、次のコマンドを実行します。./uipathctl health diagnose input.json --versions version.json
./uipathctl health diagnose input.json --versions version.jsonuipathtools
を使用する場合は、次のコマンドを実行します。./uipathtools health diagnose input.json --versions version.json
./uipathtools health diagnose input.json --versions version.json
生成されるレポートの出力例:
Checks run on nodes/aks-pool0-27031798-vmss000001
✔ [REDIS(PORT=6380)]
✔ [CONNECTIVITY] Successfully made Redis connection on ci-asaks4011056.redis.cache.windows.net:6380
✔ [OBJECTSTORAGE(PRODUCT=ORCHESTRATOR)]
✔ [CHECK_API] Object storage test passed for orchestrator
✔ [SQL(PRODUCT=PROCESSMINING, TYPE=ADO)]
✔ [EXECUTE_NATIVE] Successfully executed command
✔ [BUILD_CLIENT] Successfully built ADO client
✔ [CONNECT] Successfully connected ADO client to DB
✔ [DB_ROLES] SQL user has the required roles to DB
✔ [DNS(FQDN=INSIGHTS.<FQDN>)]
✔ [VALIDATE_FQDN] FQDN is valid
✔ [RESOLVE_SUBDOMAIN] Resolved insights.ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [IPS_MATCH] Subdomain resolves to top domain
✔ [DNS(FQDN=ALM.<FQDN>)]
✔ [VALIDATE_FQDN] FQDN is valid
✔ [RESOLVE_SUBDOMAIN] Resolved alm.ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [IPS_MATCH] Subdomain resolves to top domain
Checks run on cluster/
✔ [NODE]
✔ [NODE_EXISTS] 12 Nodes present in the cluster
✔ [NODE_READY] All the nodes are in ready state
✔ [GATEKEEPER]
✔ [GATEKEEPER_HEALTH] Application is healthy and in sync
✔ [CREATE_CONSTRAINT] Created test constraint
✔ [VERIFY] Constraint verified
✔ [CLEANUP] Cleaned up the test constraint
✔ [LOGGING]
✔ [LOGGING_HEALTH] Application is healthy and in sync
✔ [DATASERVICE]
✔ [CREATE_NAMESPACE] Created namespace prereqctzhp
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqctzhp
✔ [ROBOTUBE]
✔ [ROBOTUBE_HEALTH] Application is healthy and in sync
✔ [AIRFLOW]
✔ [AIRFLOW_HEALTH] Application is healthy and in sync
✔ [ARGOCD]
✔ [ARGOCD_SERVER_PODS] Component argocd-server has ready Pods
✔ [ARGOCD_REPO_SERVER_PODS] Component argocd-repo-server has ready Pods
✔ [ARGOCD_APP_CONTROLLER_PODS] Component argocd-application-controller has ready Pods
✔ [ARGOCD_REDIS_PODS] Component redis-ha has ready Pods
✔ [ISTIO]
✔ [LIST_PODS] Found 2 pods for Istio
✔ [ISTIOD_EXISTS] The Istio pods are present and running version -
✔ [ISTIOD_READY] Istio pods are healthy
✔ [AICENTER]
✔ [AICENTER_HEALTH] Application is healthy and in sync
✔ [CREATE_NAMESPACE] Created namespace prereqn6sqn
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqn6sqn
Checks run on local/
✔ [CONNECTIVITY]
✔ [OVERLAY_CONNECTIVITY_TEST] echo-a-4rffj on aks-pool0-27031798-vmss000002 can reach echo-a-4rffj's IP 10.240.1.86 on aks-pool0-27031798-vmss000002
✔ [OVERLAY_CONNECTIVITY_TEST] echo-a-4rffj on aks-pool0-27031798-vmss000002 can reach echo-a-8c6t5's IP 10.240.3.57 on aks-pool3-27031798-vmss000000
✔ [POD_TO_A] Scenario: http check between two random pods completed successfully
✔ [POD_TO_B_MULTI_NODE_CLUSTERIP] Scenario: http check between from pod to a multinode ClusterIP completed successfully
✔ [POD_TO_B_MULTI_NODE_HEADLESS] Scenario: http check between from pod to a multinode ClusterIP without a clusterIP set completed successfully
✔ [POD_TO_B_INTRA_NODE_CLUSTERIP] Scenario: http check between from two pods colocated on the same node via ClusterIP completed successfully
✔ [INGRESS]
✔ [INGRESS_GATEWAY_FOUND] Found service istio-ingressgateway in the cluster
✔ [INGRESS_GATEWAY_PORT_CHECK] Service istio-ingressgateway is configured to allow traffic on http://ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com
✔ [INGRESS_GATEWAY_PORT_CHECK] Service istio-ingressgateway is configured to allow traffic on https://ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com:443
✔ [OSS(COMPONENT=MONITORING)]
✔ [OSS(component=monitoring)] Check for component monitoring passed
✔ [OSS(COMPONENT=GATEKEEPER)]
✔ [OSS(component=gatekeeper)] Check for component gatekeeper passed
✔ [STORAGECLASS(NAME=STORAGE_CLASS_SINGLE_REPLICA)]
✔ [STORAGE_CLASS_EXISTS] Storage class azurefile-csi exists
✔ [LIST_NODES] Listed 12 nodes
✔ [CREATE_NAMESPACE] Created namespace prereqhcpkc
✔ [CREATE_STATEFULSET] Created statefulset storage-class-check-5n272
✔ [LIST_PODS] Listed 1 pods on node aks-pool3-27031798-vmss000001
✔ [POD_RUNNING] Found one pod running on node aks-pool3-27031798-vmss000001
✔ [REGISTRY]
✔ [CONNECTIVITY] Successfully made Registry connection on sfbrdevhelmweacr.azurecr.io
✔ [NETWORK-POLICIES]
✔ [CREATE_NAMESPACE] Namespace prereqw4t9b created
✔ [CREATE_EGRESS_NETWORK_POLICY] Created the egress network policies allow-coredns-egress and block-external-traffic
✔ [CREATE_INGRESS_NETWORK_POLICY] Created the ingress network policy: block-echo-server-ingress
✔ [CREATE_SERVICE] Service echo-server-svc created
✔ [STORAGECLASS(NAME=STORAGE_CLASS)]
✔ [STORAGE_CLASS_EXISTS] Storage class managed-premium exists
✔ [LIST_NODES] Listed 12 nodes
✔ [CREATE_NAMESPACE] Created namespace prereqgjhcb
✔ [CREATE_STATEFULSET] Created statefulset storage-class-check-nm9th
✔ [LIST_PODS] Listed 1 pods on node aks-pool0-27031798-vmss000003
✔ [POD_RUNNING] Found one pod running on node aks-pool0-27031798-vmss000003
✔ [LIST_PODS] Listed 1 pods on node aks-pool0-27031798-vmss000001
✔ [POD_RUNNING] Found one pod running on node aks-pool0-27031798-vmss000001
✔ [DNS(FQDN=INSIGHTS.<FQDN>)]
✔ [VALIDATE_FQDN] FQDN is valid
✔ [RESOLVE_TOP_DOMAIN] Resolved ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [RESOLVE_SUBDOMAIN] Resolved insights.ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [IPS_MATCH] Subdomain resolves to top domain
✔ [NODE(CPU >= 8, RAM >= 16GI)]
✔ [LIST_NODES] Listed 12 nodes
✔ [AT_LEAST_ONE_NODE] At least one node found
✔ [CPU_USAGE] Node aks-pool0-27031798-vmss000000 has 12.50% CPU usage
✔ [MEMORY_USAGE] Node aks-pool0-27031798-vmss000000 has 38.27% memory usage
✔ [POD_USAGE] Node aks-pool0-27031798-vmss000000 has 40.00% of pods in use. Number of pods: 40.00 max allowed: 100.00
✔ [OSS(COMPONENT=CERT-MANAGER)]
✔ [OSS(component=cert-manager)] Check for component cert-manager passed
✔ [RESOURCE]
✔ [Capacity] Automation suite already installed on cluster
✔ [OSS(COMPONENT=LOGGING)]
✔ [OSS(component=logging)] Check for component logging passed
✔ [GPU(PRODUCT=DOCUMENTUNDERSTANDING)]
✔ [BASIC_GPU_SUCCESS] Was able to start a CUDA job on a GPU node
Checks run on cluster/
❌ [DATASERVICE]
❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
❌ [ISTIO]
✔ [ISTIO_SYNC_STATUS] Istio sync is up-to-date
❌ [ISTIO_ENVOY_CONFIG_STATUS] Istio Envoy configs are not healthy: Error [IST0101] (VirtualService uipath/du-platform-vs) Referenced host:port not found: "aistorage:5000"
✔ [ISTIO_SERVICEMESH_VALIDATION_GET_REGISTRY_FQDN] Successfully retrieved registry url
✔ [ISTIO_SERVICEMESH_VALIDATION_GET_CLUSTER_FQDN] Successfully retrieved cluster fqdn
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_DEPLOYMENT] Successfully created the test deployment istio-validation-deployment
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_SERVICE] Successfully created the test service istio-validation-service
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_GATEWAY] Successfully created the test gateway istio-validation-gateway
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_VIRTUALSERVICE] Successfully created the test virtual service istio-validation-vs
✔ [ISTIO_SERVICEMESH_VALIDATION_URL_ACCESS] Success exposing the service via servicemesh
❌ [POD]
✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/ah-tenant-service-sync-insights-data-job-28122960-p6rzg cannot mount volume: MountVolume.SetUp failed for volume "ah-insights-secrets" : failed to sync secret cache: timed out waiting for the condition
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: (combined from similar events): Unable to attach or mount volumes: unmounted volumes=[external-storage-creds], unattached volumes=[workload-socket is-secrets openssl istio-podinfo temp-location cert-location istio-data external-storage-creds workload-certs istio-envoy java domain-cert-config edk2 credential-socket tmp additional-ca-cert-config pem istiod-ca-cert istio-token app-secrets ceph-storage-creds]: timed out waiting for the condition
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [POD_UNHEALTHY] Latest event for pod uipath/du-documentmanager-dm-maintenance-cron-28122960-4sm5z: Error: failed to sync configmap cache: timed out waiting for the condition
❌ [SYNC]
❌ [namespace:"argocd" | kind:"Application" | name:"dataservice"] Application health check failed: health status is Progressing and sync status is Synced
Checks run on nodes/aks-pool0-27031798-vmss000001
✔ [REDIS(PORT=6380)]
✔ [CONNECTIVITY] Successfully made Redis connection on ci-asaks4011056.redis.cache.windows.net:6380
✔ [OBJECTSTORAGE(PRODUCT=ORCHESTRATOR)]
✔ [CHECK_API] Object storage test passed for orchestrator
✔ [SQL(PRODUCT=PROCESSMINING, TYPE=ADO)]
✔ [EXECUTE_NATIVE] Successfully executed command
✔ [BUILD_CLIENT] Successfully built ADO client
✔ [CONNECT] Successfully connected ADO client to DB
✔ [DB_ROLES] SQL user has the required roles to DB
✔ [DNS(FQDN=INSIGHTS.<FQDN>)]
✔ [VALIDATE_FQDN] FQDN is valid
✔ [RESOLVE_SUBDOMAIN] Resolved insights.ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [IPS_MATCH] Subdomain resolves to top domain
✔ [DNS(FQDN=ALM.<FQDN>)]
✔ [VALIDATE_FQDN] FQDN is valid
✔ [RESOLVE_SUBDOMAIN] Resolved alm.ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [IPS_MATCH] Subdomain resolves to top domain
Checks run on cluster/
✔ [NODE]
✔ [NODE_EXISTS] 12 Nodes present in the cluster
✔ [NODE_READY] All the nodes are in ready state
✔ [GATEKEEPER]
✔ [GATEKEEPER_HEALTH] Application is healthy and in sync
✔ [CREATE_CONSTRAINT] Created test constraint
✔ [VERIFY] Constraint verified
✔ [CLEANUP] Cleaned up the test constraint
✔ [LOGGING]
✔ [LOGGING_HEALTH] Application is healthy and in sync
✔ [DATASERVICE]
✔ [CREATE_NAMESPACE] Created namespace prereqctzhp
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqctzhp
✔ [ROBOTUBE]
✔ [ROBOTUBE_HEALTH] Application is healthy and in sync
✔ [AIRFLOW]
✔ [AIRFLOW_HEALTH] Application is healthy and in sync
✔ [ARGOCD]
✔ [ARGOCD_SERVER_PODS] Component argocd-server has ready Pods
✔ [ARGOCD_REPO_SERVER_PODS] Component argocd-repo-server has ready Pods
✔ [ARGOCD_APP_CONTROLLER_PODS] Component argocd-application-controller has ready Pods
✔ [ARGOCD_REDIS_PODS] Component redis-ha has ready Pods
✔ [ISTIO]
✔ [LIST_PODS] Found 2 pods for Istio
✔ [ISTIOD_EXISTS] The Istio pods are present and running version -
✔ [ISTIOD_READY] Istio pods are healthy
✔ [AICENTER]
✔ [AICENTER_HEALTH] Application is healthy and in sync
✔ [CREATE_NAMESPACE] Created namespace prereqn6sqn
✔ [CREATE_POD] Created test pod curl-pod in namespace prereqn6sqn
Checks run on local/
✔ [CONNECTIVITY]
✔ [OVERLAY_CONNECTIVITY_TEST] echo-a-4rffj on aks-pool0-27031798-vmss000002 can reach echo-a-4rffj's IP 10.240.1.86 on aks-pool0-27031798-vmss000002
✔ [OVERLAY_CONNECTIVITY_TEST] echo-a-4rffj on aks-pool0-27031798-vmss000002 can reach echo-a-8c6t5's IP 10.240.3.57 on aks-pool3-27031798-vmss000000
✔ [POD_TO_A] Scenario: http check between two random pods completed successfully
✔ [POD_TO_B_MULTI_NODE_CLUSTERIP] Scenario: http check between from pod to a multinode ClusterIP completed successfully
✔ [POD_TO_B_MULTI_NODE_HEADLESS] Scenario: http check between from pod to a multinode ClusterIP without a clusterIP set completed successfully
✔ [POD_TO_B_INTRA_NODE_CLUSTERIP] Scenario: http check between from two pods colocated on the same node via ClusterIP completed successfully
✔ [INGRESS]
✔ [INGRESS_GATEWAY_FOUND] Found service istio-ingressgateway in the cluster
✔ [INGRESS_GATEWAY_PORT_CHECK] Service istio-ingressgateway is configured to allow traffic on http://ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com
✔ [INGRESS_GATEWAY_PORT_CHECK] Service istio-ingressgateway is configured to allow traffic on https://ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com:443
✔ [OSS(COMPONENT=MONITORING)]
✔ [OSS(component=monitoring)] Check for component monitoring passed
✔ [OSS(COMPONENT=GATEKEEPER)]
✔ [OSS(component=gatekeeper)] Check for component gatekeeper passed
✔ [STORAGECLASS(NAME=STORAGE_CLASS_SINGLE_REPLICA)]
✔ [STORAGE_CLASS_EXISTS] Storage class azurefile-csi exists
✔ [LIST_NODES] Listed 12 nodes
✔ [CREATE_NAMESPACE] Created namespace prereqhcpkc
✔ [CREATE_STATEFULSET] Created statefulset storage-class-check-5n272
✔ [LIST_PODS] Listed 1 pods on node aks-pool3-27031798-vmss000001
✔ [POD_RUNNING] Found one pod running on node aks-pool3-27031798-vmss000001
✔ [REGISTRY]
✔ [CONNECTIVITY] Successfully made Registry connection on sfbrdevhelmweacr.azurecr.io
✔ [NETWORK-POLICIES]
✔ [CREATE_NAMESPACE] Namespace prereqw4t9b created
✔ [CREATE_EGRESS_NETWORK_POLICY] Created the egress network policies allow-coredns-egress and block-external-traffic
✔ [CREATE_INGRESS_NETWORK_POLICY] Created the ingress network policy: block-echo-server-ingress
✔ [CREATE_SERVICE] Service echo-server-svc created
✔ [STORAGECLASS(NAME=STORAGE_CLASS)]
✔ [STORAGE_CLASS_EXISTS] Storage class managed-premium exists
✔ [LIST_NODES] Listed 12 nodes
✔ [CREATE_NAMESPACE] Created namespace prereqgjhcb
✔ [CREATE_STATEFULSET] Created statefulset storage-class-check-nm9th
✔ [LIST_PODS] Listed 1 pods on node aks-pool0-27031798-vmss000003
✔ [POD_RUNNING] Found one pod running on node aks-pool0-27031798-vmss000003
✔ [LIST_PODS] Listed 1 pods on node aks-pool0-27031798-vmss000001
✔ [POD_RUNNING] Found one pod running on node aks-pool0-27031798-vmss000001
✔ [DNS(FQDN=INSIGHTS.<FQDN>)]
✔ [VALIDATE_FQDN] FQDN is valid
✔ [RESOLVE_TOP_DOMAIN] Resolved ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [RESOLVE_SUBDOMAIN] Resolved insights.ci-asaks4011056.infra-sf-ea.infra.uipath-dev.com to [{20.71.155.129 }]
✔ [IPS_MATCH] Subdomain resolves to top domain
✔ [NODE(CPU >= 8, RAM >= 16GI)]
✔ [LIST_NODES] Listed 12 nodes
✔ [AT_LEAST_ONE_NODE] At least one node found
✔ [CPU_USAGE] Node aks-pool0-27031798-vmss000000 has 12.50% CPU usage
✔ [MEMORY_USAGE] Node aks-pool0-27031798-vmss000000 has 38.27% memory usage
✔ [POD_USAGE] Node aks-pool0-27031798-vmss000000 has 40.00% of pods in use. Number of pods: 40.00 max allowed: 100.00
✔ [OSS(COMPONENT=CERT-MANAGER)]
✔ [OSS(component=cert-manager)] Check for component cert-manager passed
✔ [RESOURCE]
✔ [Capacity] Automation suite already installed on cluster
✔ [OSS(COMPONENT=LOGGING)]
✔ [OSS(component=logging)] Check for component logging passed
✔ [GPU(PRODUCT=DOCUMENTUNDERSTANDING)]
✔ [BASIC_GPU_SUCCESS] Was able to start a CUDA job on a GPU node
Checks run on cluster/
❌ [DATASERVICE]
❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced
❌ [ISTIO]
✔ [ISTIO_SYNC_STATUS] Istio sync is up-to-date
❌ [ISTIO_ENVOY_CONFIG_STATUS] Istio Envoy configs are not healthy: Error [IST0101] (VirtualService uipath/du-platform-vs) Referenced host:port not found: "aistorage:5000"
✔ [ISTIO_SERVICEMESH_VALIDATION_GET_REGISTRY_FQDN] Successfully retrieved registry url
✔ [ISTIO_SERVICEMESH_VALIDATION_GET_CLUSTER_FQDN] Successfully retrieved cluster fqdn
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_DEPLOYMENT] Successfully created the test deployment istio-validation-deployment
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_SERVICE] Successfully created the test service istio-validation-service
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_GATEWAY] Successfully created the test gateway istio-validation-gateway
✔ [ISTIO_SERVICEMESH_VALIDATION_CREATE_TEST_VIRTUALSERVICE] Successfully created the test virtual service istio-validation-vs
✔ [ISTIO_SERVICEMESH_VALIDATION_URL_ACCESS] Success exposing the service via servicemesh
❌ [POD]
✔ [LIST_NAMESPACES] Retrieved 25 namespaces to check pod health
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/ah-tenant-service-sync-insights-data-job-28122960-p6rzg cannot mount volume: MountVolume.SetUp failed for volume "ah-insights-secrets" : failed to sync secret cache: timed out waiting for the condition
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: (combined from similar events): Unable to attach or mount volumes: unmounted volumes=[external-storage-creds], unattached volumes=[workload-socket is-secrets openssl istio-podinfo temp-location cert-location istio-data external-storage-creds workload-certs istio-envoy java domain-cert-config edk2 credential-socket tmp additional-ca-cert-config pem istiod-ca-cert istio-token app-secrets ceph-storage-creds]: timed out waiting for the condition
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [POD_UNHEALTHY] Latest event for pod uipath/du-documentmanager-dm-maintenance-cron-28122960-4sm5z: Error: failed to sync configmap cache: timed out waiting for the condition
❌ [SYNC]
❌ [namespace:"argocd" | kind:"Application" | name:"dataservice"] Application health check failed: health status is Progressing and sync status is Synced
diagnose
コマンドは、インフラストラクチャ、ネットワーク、ストレージ、ポッド、DNS など、複数のレベルで実行されます。
ログを分析する
前のログで確認できる潜在的な問題として次の 2 つがあります。
- Istio の設定が不適切である。このため、Document Understanding プラットフォームへのアクセスに問題が発生する可能性があります。
❌ [ISTIO] ✔ [ISTIO_SYNC_STATUS] Istio sync is up-to-date ❌ [ISTIO_ENVOY_CONFIG_STATUS] Istio Envoy configs are not healthy: Error [IST0101] (VirtualService uipath/du-platform-vs) Referenced host:port not found: "aistorage:5000"
❌ [ISTIO] ✔ [ISTIO_SYNC_STATUS] Istio sync is up-to-date ❌ [ISTIO_ENVOY_CONFIG_STATUS] Istio Envoy configs are not healthy: Error [IST0101] (VirtualService uipath/du-platform-vs) Referenced host:port not found: "aistorage:5000" - Data Service が利用不可である。コードの例で Ceph をご覧ください。
❌ [DATASERVICE] ❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: (combined from similar events): Unable to attach or mount volumes: unmounted volumes=[external-storage-creds], unattached volumes=[workload-socket is-secrets openssl istio-podinfo temp-location cert-location istio-data external-storage-creds workload-certs istio-envoy java domain-cert-config edk2 credential-socket tmp additional-ca-cert-config pem istiod-ca-cert istio-token app-secrets ceph-storage-creds]: timed out waiting for the condition ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
❌ [DATASERVICE] ❌ [DATASERVICE_HEALTH] Application health check failed: health status is Progressing and sync status is Synced ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-v5krg cannot mount volume: (combined from similar events): Unable to attach or mount volumes: unmounted volumes=[external-storage-creds], unattached volumes=[workload-socket is-secrets openssl istio-podinfo temp-location cert-location istio-data external-storage-creds workload-certs istio-envoy java domain-cert-config edk2 credential-socket tmp additional-ca-cert-config pem istiod-ca-cert istio-token app-secrets ceph-storage-creds]: timed out waiting for the condition ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-runtime-8f5bb7d56-xs9t5 cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found ❌ [CANNOT_MOUNT_VOLUME] Pod uipath/dataservice-taskrunner-787df76c74-98h5l cannot mount volume: MountVolume.SetUp failed for volume "external-storage-creds" : secret "dataservice-external-storage-secret" not found
既知の問題
次のサンプルのようなエラー メッセージが表示されることがあります。ユーザー側での操作は不要であるため、無視してかまいません。
I0622 01:31:28.917107 28815 request.go:601] Waited for 1.017599292s due to client-side throttling, not priority and fairness, request: GET:https://ci-asaks4011056-fwwpyxm7.hcp.westeurope.azmk8s.io:443/apis/networking.istio.io/v1alpha3
I0622 01:31:28.917107 28815 request.go:601] Waited for 1.017599292s due to client-side throttling, not priority and fairness, request: GET:https://ci-asaks4011056-fwwpyxm7.hcp.westeurope.azmk8s.io:443/apis/networking.istio.io/v1alpha3
check
、test
、diagnose
) では、他のフィルター処理と出力形式もサポートされています。
フィルター処理
フィルター |
説明 |
用途 |
---|---|---|
|
検証に含めるサービスのコンマ区切りのリストです。 |
このコマンドは、Istio と Insights に対してのみ診断を実行します。 |
|
検証から除外するサービスの、コンマ区切りのリストです。 |
このコマンドは、Istio と Insights を除くクラスター全体でテストを実行します。 |
出力フォーマット
json
、yaml
、text
、junit
の複数の形式でレポートを生成できます。--output
フラグを使用して、これらの値を任意のコマンドに渡すことができます。これらの出力形式は、各ツールを利用して独自のトラブルシューティング フレームワークを構築する場合に便利です。
使用例
使用状況 |
出力例 |
---|---|
|
|
|
|
|
|
|
|
これらのサービスが停止している場合は、ノードが停止しています。<service-name> を使用してサービスを再実行してください。これによって問題が修正されます。
/var/lib
にマウントされているディレクトリのサイズが表示されます。ディレクトリがいっぱいの場合は、さまざまな問題が発生する可能性があります。こうした問題を回避するには、このサイズを大きくしてください。
すべてのノードについて、そのノードがディスク圧迫かメモリ圧迫なのかを指定します。そのようになると、こうしたノードでのワークロードに問題が出始める可能性があります。こうしたノードで実行中の他のプロセスがリソースを消費していないかどうかを確認し、該当するプロセスがあれば削除します。
UiPath では、さまざまなアプリケーションからのログやファイルを保存する S3 オブジェクト ストレージとして、Ceph を使用します。Ceph のサービスのステータスは表示することができます。サービスが停止している場合は、再実行が必要になることがあります。Ceph によるディスク使用量がフルになっていないかどうかも確認してください。
443
と 31443
は、指定されたホスト名で開かれている必要があります。レポートには、これらのポートがアクセス不可であるかどうかが示されます。ここでアクセスできないことが指摘された場合、適切なポートを開いてください。
このツールは、アップロードされた証明書が指定のホスト名で有効かどうか、有効期限が切れていないかどうかをチェックします。証明書がこれらの基準を満たしていない場合、エラーが発生します。この問題を回避するには、アップロードされた証明書をチェックし、必要に応じて変更します。
サービスによっては、クラスター内の一部のノードに GPU が存在する必要があります。したがって、GPU ノードがあるかどうかを Automation Suite 診断ツールがチェックし、該当するノードの数を出力します。GPU ノードが存在すると予想されるものの、ここに表示されない場合は、GPU のセットアップに何らかの問題があります。
RabbitMQ と DockerRegistry は、一部のサービスで使用される 2 つの重要なコンポーネントです。どちらか 1 つでも停止している場合は、問題を調査し、再起動する必要があります。
ArgoCD は、アプリケーション ライフサイクル管理 (ALM) ツールです。そのいずれかのサービスが停止している場合、他のアプリケーションが古くなっているか、他の問題が発生している可能性があります。こうしたサービスの回復は重要であり、場合によってはさらなるデバッグが必要になります。