Sugar Serve offers automation of customer support processes and puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience.

Authentication

Find out more about how to create a connection with your Sugar Serve instance from our Authentication guide.

Events

The Sugar Serve Connector supports events via Polling. More information about the Events supported for the Sugar Serve Connector is available in the Events Guide.

Provider documentation

Find out more information about the Sugar API from the SugarCRM support platform.