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Integration Service User Guide
Automation CloudAutomation Cloud Public Sector
Last updated Nov 4, 2024

About the Sugar Serve connector

Sugar Serve offers automation of customer support processes and puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience.

Authentication

Find out more about how to create a connection with your Sugar Serve instance from the Sugar Serve authentication page.

Events

The Sugar Serve connector supports events via polling. More information about the events supported for the Sugar Serve connector is available in the Sugar Serve events page.

Activity package

You can use the connection to enable the Sugar Serve activities in UiPath Studio and build automations that interact with your Sugar Serve data. These activities allow you to execute create, read, update, and delete operations on your Sugar Serve objects.

Provider documentation

Find out more information about the Sugar API from the SugarCRM support platform.

  • Authentication
  • Events
  • Activity package
  • Provider documentation

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