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About the Amazon Connect connector
Integration Service User Guide
Last updated Apr 24, 2024
About the Amazon Connect connector
Amazon Connect is an omnichannel contact center as a service (CCaaS) solution that offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement including voice interactions at any scale.
Before automating processes, you need to establish a connection with your Amazon Connect instance. Step-by-step instructions are available in the Amazon Connect authentication page.
You can use the connection to enable the Amazon Connect activities in UiPath Studio to build automations that interact with your Amazon Connect data.