Integration Service
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Zendesk authentication - Automation Cloud latest
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Integration Service User Guide
Last updated Feb 14, 2024

Zendesk authentication

Prerequisites

To create a connection, you must provide the following credentials:

  • Domain

Permissions

When creating a connection via Zendesk, you must allow the application to view and manage information in accordance with the following privileges and permissions:

  • read
  • write

More information regarding the OAuth 2.0 scopes are available in the Zendesk official documentation.

Add the Zendesk connection

To create a connection to your Zendesk instance, you need to perform the following steps:

  1. Select Integration Service from Automation Cloud.
  2. From the Connectors list, select Zendesk. You can also use the search bar to narrow down the connector.

  3. Select the Add connection button.
  4. Enter the required credentials and select Connect.

  5. Your connection has been added.
  • Prerequisites
  • Permissions
  • Add the Zendesk connection
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