Integration Service
Zendesk events - Automation Cloud latest
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Integration Service User Guide
Last updated Feb 14, 2024

Zendesk events

The Zendesk connector supports the following predefined events:

  • Group Created
  • Ticket Created
  • Ticket Updated
  • Organization Created
  • User Created
  • User Suspended

The Zendesk connector also supports the following generic events on several objects (groups, organizations, requests, tickets, users):

  • Record Created
  • Record Updated

Event polling is performed every 5 minutes, by default. The polling interval is configurable. For details, see the Triggers documentation.

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