Integration Service
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- About the Freshservice connector
- Freshservice authentication
- Freshservice events
Integration Service User Guide
Last updated Dec 4, 2023
Freshservice events
The connector supports New Record Created events via polling for Freshservice on the following objects:
- agents
- changes
- requesters
- tickets
The connector supports Existing Record Updated events via polling for Freshservice on the following objects:
- changes
- requesters
- tickets
Event polling is performed every 5 minutes, by default. The polling interval is configurable. For details, see the Triggers documentation.
