integration-service
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Integration Service User Guide
Automation CloudAutomation Cloud Public Sector
Last updated Nov 6, 2024

Mail authentication

Prerequisites

To create a connection, you need the following credentials:

  • Server address - The email server host that is to be used.
  • Port - The port used to get the email message.
  • Email - The email account used to get the message.
  • Password - The password of the email account used to get the message.

Add the Mail connection

  1. Select Integration Service from Automation CloudTM.

  2. From the Connectors list, select Zendesk. You can also use the search bar to narrow down the connector.
  3. Select the Connect to Mail button.
  4. Enter the required credentials. Additionally, configure the following fields:
    1. Ignore Certificate Revocation List - Specifies whether to ignore the Certificate Revocation List validation when connecting.
    2. Secure connection - Specifies the SSL and/or TLS encryption to be used for the connection.
  5. Select Connect.

  • Prerequisites
  • Add the Mail connection

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