The Zendesk connector supports the following events via polling for the groups object:

• New record created
• Existing record updated
• When a new group is created

The Zendesk connector supports the following events via polling for the organizations object:

• New record created
• Existing record updated
• When a new organization is created

The Zendesk connector supports the following events via polling for the requests object:

• New record created
• Existing record updated

The Zendesk connector supports the following events via polling for the tickets object:

• New record created
• Existing record updated
• When a new ticket is created
• When an existing ticket is updated

The Zendesk connector supports the following events via polling for the users object:

• New record created
• Existing record updated
• When a new user is created
• When a user is suspended

Event polling is performed every 5 minutes, by default. The polling interval is configurable. For details, see the Triggers documentation.