UiPath Integration Service

The UiPath Integration Service Guide

ServiceNow authentication


To establish the connection, you need to give the connector the ability to retrieve the OAuth access token and enable the activities to successfully send requests to the ServiceNow API.

Setup OAuth

Complete the Setup OAuth steps in the ServiceNow documentation.

While the documented steps are likely the same across all ServiceNow platform regions, it's recommended that you follow the steps for your specific region in case there are differences (e.g., Madrid, New York, etc.)

For reference, below is how we setup OAuth for our examples.

  1. Sign in to your ServiceNow instance (e.g., https://<span></span>)
  2. Go to System Definitions > Plugins and verify the OAuth plugin Status is set to Active.
  1. Go to System OAuth > Application Registry and click New.
    • When asked What kind of OAuth application?, click Create an OAuth API endpoint for external clients.
  1. Enter a Name for your application (e.g. UiPathQuickstart) and click Submit (if successful, you're redirected back to your Application Registries list).
  1. In the Application Registries list, find your new application and click on its Name to open the details page.
  2. Click on the lock icon next to Client Secret to show the value.
  3. Take note of the Client Id and Client Secret values.
  4. Type the following redirect URL in its corresponding field:

Add the ServiceNow connection

To create a connection to your ServiceNow instance, you need to perform the following steps:

  1. Select Integration Service from Automation Cloud.
  2. From the Connectors list, select ServiceNow.
    You can also use the search bar to narrow down the connector.
  3. Select the Add connection button.
  4. You are now redirected to the connection page. Enter the Site URL, Client ID, and Client secret and click Connect.
  1. Next, enter your ServiceNow username and password. The app asks for your permission to connect to your ServiceNow account and to interact with records. Click Allow.
  2. Your connection has been added.

For more information on creating connections with ServiceNow, refer to ServiceNow Product Documentation.

Updated a day ago

ServiceNow authentication

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