The Connector supports New Record Created events via Polling for Freshservice on the following objects:
- agents
- changes
- requesters
- tickets
The Connector supports Existing Record Updated events via Polling for Freshservice on the following objects:
- changes
- requesters
- tickets
Event polling is performed every 5 minutes, by default. The polling interval is configurable. For details, see the Triggers documentation.
Updated 2 months ago