- Overview
- Requirements
- Installation
- Q&A: Deployment Templates
- Release notes
- Azure deployment architecture
- Step 1: Preparing the Azure deployment
- Step 2: Deploying Automation Suite to Azure
- Step 3: Post-deployment steps
- Post-installation
- Cluster administration
- Managing products
- Managing the cluster in ArgoCD
- Setting up the external NFS server
- Automated: Enabling the Backup on the Cluster
- Automated: Disabling the Backup on the Cluster
- Automated, Online: Restoring the Cluster
- Automated, Offline: Restoring the Cluster
- Manual: Enabling the Backup on the Cluster
- Manual: Disabling the Backup on the Cluster
- Manual, Online: Restoring the Cluster
- Manual, Offline: Restoring the Cluster
- Additional configuration
- Migrating objectstore from persistent volume to raw disks
- Monitoring and alerting
- Migration and upgrade
- Migration options
- Step 1: Moving the Identity organization data from standalone to Automation Suite
- Step 2: Restoring the standalone product database
- Step 3: Backing up the platform database in Automation Suite
- Step 4: Merging organizations in Automation Suite
- Step 5: Updating the migrated product connection strings
- Step 6: Migrating standalone Insights
- Step 7: Deleting the default tenant
- B) Single tenant migration
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to clear Redis data
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bucket
- How to disable streaming logs for AI Center
- How to debug failed Automation Suite installations
- How to delete images from the old installer after upgrade
- How to automatically clean up Longhorn snapshots
- How to disable TX checksum offloading
- How to address weak ciphers in TLS 1.2
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- First installation fails during Longhorn setup
- SQL connection string validation error
- Prerequisite check for selinux iscsid module fails
- Azure disk not marked as SSD
- Failure After Certificate Update
- Automation Suite not working after OS upgrade
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Volume unable to mount due to not being ready for workloads
- RKE2 fails during installation and upgrade
- Failure to upload or download data in objectstore
- PVC resize does not heal Ceph
- Failure to Resize Objectstore PVC
- Rook Ceph or Looker pod stuck in Init state
- StatefulSet volume attachment error
- Failure to create persistent volumes
- Storage reclamation patch
- Backup failed due to TooManySnapshots error
- All Longhorn replicas are faulted
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Cannot Log in After Migration
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- ArgoCD login failed
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- After the Initial Install, ArgoCD App Went Into Progressing State
- MongoDB pods in CrashLoopBackOff or pending PVC provisioning after deletion
- Unexpected Inconsistency; Run Fsck Manually
- Degraded MongoDB or Business Applications After Cluster Restore
- Missing Self-heal-operator and Sf-k8-utils Repo
- Unhealthy Services After Cluster Restore or Rollback
- RabbitMQ pod stuck in CrashLoopBackOff
- Prometheus in CrashloopBackoff state with out-of-memory (OOM) error
- Missing Ceph-rook metrics from monitoring dashboards
- Pods cannot communicate with FQDN in a proxy environment
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite support bundle
- Exploring Logs

Automation Suite installation guide
Step 1: Preparing the Azure deployment
The deployment requires access to an Azure subscription and a Resource Group with the RBAC role Owner. The Owner role is needed to create a user-assigned Managed Identity with the Contributor role assigned at the Resource Group scope. The Managed Identity is needed for managing the VMs (perform scale-in and scale-out actions, apply instance protection, update the OS).
You can check your role assignment by going through the following:
Resource Group → Access Control (IAM) → Check Access → View My Access
The deployment provisions a number of Standard_D (general purpose), Standard_E and/or Standard_NC (with GPU) VMs. The Azure subscription has a quota on the number of cores that can be provisioned for the VM family.
Check the subscription quota by going to Usage + quotas in the Azure portal.
As part of the installation process, we add instance protection from scale set operations to all nodes of the Server Scales Set. Since these operations are performed from Azure, without the server context, cluster malfunction is prevented. We provide runbooks for cluster management operations. For more about Scale Set Instance Protection, see Azure documentation.
We provide instance termination support for Agent Virtual Machine Instances. This means that when an Agent Virtual Machine Instance is terminated, we cordon, drain, and delete that node from the Automation Suite cluster.
We run a script on each Agent Virtual Machine Instance that is pooling the Instance Metadata Service for Termination events. Whenever receiving an event, we trigger a cordon and a drain command on the respective node, and a server also runs a delete node command for that specific node.
logs
container. Each log file contains the name of the node and has the -termination.log
suffix.
Make sure that the VM SKUs are available for the region in which you deploy.
You can check the availability at: Azure Products by Region.
.crt
certificates are Base64-encoded before providing them.
.pfx
certificate (server certificate). You can then use these strings when filling in the template parameters. You can run this
bash script on a Windows machine using Windows Subsystem for Linux. It uses openssl
to convert the certificates. Keep in mind that the server certificate (the .pfx
) should meet some [requirements(doc:multi-node-configuring-the-certificates#server-certificate-requirements).
.pfx
cert password:
pfxFile=<path of the pfx file>
# Key
openssl pkcs12 -in $pfxFile -nocerts -out serverCertKeyEncrypted.key
openssl rsa -in serverCertKeyEncrypted.key -out serverCertKeyDecrypted.key
# Server cert
openssl x509 -in $pfxFile -clcerts -nokeys -out serverCert.crt
# CA Bundle:
openssl pkcs12 -in $pfxFile -cacerts -nokeys -chain | sed -ne '/-BEGIN CERTIFICATE-/,/-END CERTIFICATE-/p' > caBundle.crt
# Converting to base64 and removing newlines
cat serverCertKeyDecrypted.key | base64 | tr -d '\n' > base64CertKey
cat serverCert.crt | base64 | tr -d '\n' > base64Cert
cat caBundle.crt | base64 | tr -d '\n' > base64CABundle
pfxFile=<path of the pfx file>
# Key
openssl pkcs12 -in $pfxFile -nocerts -out serverCertKeyEncrypted.key
openssl rsa -in serverCertKeyEncrypted.key -out serverCertKeyDecrypted.key
# Server cert
openssl x509 -in $pfxFile -clcerts -nokeys -out serverCert.crt
# CA Bundle:
openssl pkcs12 -in $pfxFile -cacerts -nokeys -chain | sed -ne '/-BEGIN CERTIFICATE-/,/-END CERTIFICATE-/p' > caBundle.crt
# Converting to base64 and removing newlines
cat serverCertKeyDecrypted.key | base64 | tr -d '\n' > base64CertKey
cat serverCert.crt | base64 | tr -d '\n' > base64Cert
cat caBundle.crt | base64 | tr -d '\n' > base64CABundle
By default, the templates deploy the VMs across as many Azure Availability Zones as possible to enable the resilience to zonal failures in a multi-node HA-ready production cluster.
Not all Azure Regions support Availability Zones. See Azure Geograpies for details.
VM SKUs have additional Availability Zones restrictions that you can check using the CLI cmdlet. See Get-AzComputeResourceSku for details.
The cluster is considered resilient to zonal failures if the servers are spread across three Azure Availability Zones. If the Azure region does not support Availability Zones for the type of VM selected for servers, the deployment will continue without zone resilience.
The template provisions an Azure Load Balancer with a public IP and a DNS label to access the services.
<dnsName>.<regionName>.cloudapp.azure.com
.
Azure-provided
or 168.63.129.16
.
If you want to access the cluster over the internet, you can check out Step 3: Post-deployment steps.
The template allows you to deploy the nodes in an existing Virtual Network. However, the Virtual Network must have a subnet that meets the following requirements:
- has enough free address space to accommodate all the nodes and the internal load balancer
- outbound connectivity, preferably configured through a NAT gateway as per Microsoft recommendation
- allows HTTPS traffic on port
443
- Optional: has a service endpoint configured for
Microsoft.Storage
. This is needed if you enable the backup at deployment time.
When deploying into an existing Virtual Network, you must have the Owner RBAC role on it to create a Contributor role assignment at its scope. This is needed for the Instance Refresh operation when scaling out.
The template allows you to enable the backup at deployment time. This implies creating a Microsoft Storage Account with a 10TiB storage capacity used as an NFS share and configuring the backup for the cluster. The backup interval is set to 12 hours to match the Azure SQL Database backup frequency.