Automation Suite
2022.4
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- Overview
- Requirements
- Installation
- Post-installation
- Cluster administration
- Managing products
- Managing the cluster in ArgoCD
- Setting up the external NFS server
- Automated: Enabling the Backup on the Cluster
- Automated: Disabling the Backup on the Cluster
- Automated, Online: Restoring the Cluster
- Automated, Offline: Restoring the Cluster
- Manual: Enabling the Backup on the Cluster
- Manual: Disabling the Backup on the Cluster
- Manual, Online: Restoring the Cluster
- Manual, Offline: Restoring the Cluster
- Additional configuration
- Migrating objectstore from persistent volume to raw disks
- Monitoring and alerting
- Migration and upgrade
- Migration options
- Step 1: Moving the Identity organization data from standalone to Automation Suite
- Step 2: Restoring the standalone product database
- Step 3: Backing up the platform database in Automation Suite
- Step 4: Merging organizations in Automation Suite
- Step 5: Updating the migrated product connection strings
- Step 6: Migrating standalone Insights
- Step 7: Deleting the default tenant
- B) Single tenant migration
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to clear Redis data
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bundle
- How to disable streaming logs for AI Center
- How to debug failed Automation Suite installations
- How to delete images from the old installer after upgrade
- How to automatically clean up Longhorn snapshots
- How to disable NIC checksum offloading
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- First installation fails during Longhorn setup
- SQL connection string validation error
- Prerequisite check for selinux iscsid module fails
- Azure disk not marked as SSD
- Failure After Certificate Update
- Automation Suite not working after OS upgrade
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Volume unable to mount due to not being ready for workloads
- RKE2 fails during installation and upgrade
- Failure to upload or download data in objectstore
- PVC resize does not heal Ceph
- Failure to Resize Objectstore PVC
- Rook Ceph or Looker pod stuck in Init state
- StatefulSet volume attachment error
- Failure to create persistent volumes
- Storage reclamation patch
- Backup failed due to TooManySnapshots error
- All Longhorn replicas are faulted
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Cannot Log in After Migration
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- ArgoCD login failed
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- After the Initial Install, ArgoCD App Went Into Progressing State
- MongoDB pods in CrashLoopBackOff or pending PVC provisioning after deletion
- Unexpected Inconsistency; Run Fsck Manually
- Degraded MongoDB or Business Applications After Cluster Restore
- Missing Self-heal-operator and Sf-k8-utils Repo
- Unhealthy Services After Cluster Restore or Rollback
- RabbitMQ pod stuck in CrashLoopBackOff
- Prometheus in CrashloopBackoff state with out-of-memory (OOM) error
- Missing Ceph-rook metrics from monitoring dashboards
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite Support Bundle Tool
- Exploring Logs
Failure to upload or download data in objectstore
Automation Suite Installation Guide
Last updated Apr 24, 2024
Failure to upload or download data in objectstore
This issue may occur when the object-store state is in a degraded state due to a placement group (PG) inconsistency.
Verify if the problem is indeed related to rook-ceph PG inconsistency by running the following commands:
export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin
ROOK_CEPH_TOOLS=$(kubectl -n rook-ceph get pods | grep rook-ceph-tools)
kubectl -n rook-ceph exec -it $ROOK_CEPH_TOOLS -- ceph status
export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin
ROOK_CEPH_TOOLS=$(kubectl -n rook-ceph get pods | grep rook-ceph-tools)
kubectl -n rook-ceph exec -it $ROOK_CEPH_TOOLS -- ceph status
If the problem is related to a rook-ceph PG inconsistency, the output will contain the following messages:
....
....
Possible data damage: X pgs inconsistent
....
....
X active+clean+inconsistent
....
....
....
....
Possible data damage: X pgs inconsistent
....
....
X active+clean+inconsistent
....
....
To repair the inconsistent PG, take the following steps:
-
Exec to rook-ceph tools:
kubectl -n rook-ceph exec -it $ROOK_CEPH_TOOLS -- sh
kubectl -n rook-ceph exec -it $ROOK_CEPH_TOOLS -- sh -
Trigger the rook-ceph garbage collector process. Wait until the process is complete.
radosgw-admin gc process
radosgw-admin gc process -
Find a list of
active+clean+inconsistent
PGs:ceph health detail # output of this command be like # .... # pg <pg-id> is active+clean+inconsistent, acting .. # pg <pg-id> is active+clean+inconsistent, acting .. # .... #
ceph health detail # output of this command be like # .... # pg <pg-id> is active+clean+inconsistent, acting .. # pg <pg-id> is active+clean+inconsistent, acting .. # .... # -
Trigger a deep scrub on the PGs one at a time. This command takes few minutes to run, depending on the PG size.
ceph pg deep-scrub <pg-id>
ceph pg deep-scrub <pg-id> -
Watch the scrubbing status:
ceph -w | grep <pg-id>
ceph -w | grep <pg-id> -
Check the PG scrub status. If the PG scrub is successful, the PG status should be
active+clean+inconsistent
.ceph health detail | grep <pg-id>
ceph health detail | grep <pg-id> -
Repair the PG:
ceph pg repair <pg-id>
ceph pg repair <pg-id> -
Check the PG repair status. The PG ID should be removed from the
active+clean+inconsistent
list if the PG is repaired successfully.ceph health detail | grep <pg-id>
ceph health detail | grep <pg-id> - Repeat steps 3 to 8 for the rest of the inconsistent PG.