Automation Suite
2022.4
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- Overview
- Requirements
- Installation
- Post-installation
- Cluster administration
- Managing products
- Managing the cluster in ArgoCD
- Setting up the external NFS server
- Automated: Enabling the Backup on the Cluster
- Automated: Disabling the Backup on the Cluster
- Automated, Online: Restoring the Cluster
- Automated, Offline: Restoring the Cluster
- Manual: Enabling the Backup on the Cluster
- Manual: Disabling the Backup on the Cluster
- Manual, Online: Restoring the Cluster
- Manual, Offline: Restoring the Cluster
- Additional configuration
- Migrating objectstore from persistent volume to raw disks
- Monitoring and alerting
- Migration and upgrade
- Migration options
- Step 1: Moving the Identity organization data from standalone to Automation Suite
- Step 2: Restoring the standalone product database
- Step 3: Backing up the platform database in Automation Suite
- Step 4: Merging organizations in Automation Suite
- Step 5: Updating the migrated product connection strings
- Step 6: Migrating standalone Insights
- Step 7: Deleting the default tenant
- B) Single tenant migration
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to clear Redis data
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bundle
- How to disable streaming logs for AI Center
- How to debug failed Automation Suite installations
- How to delete images from the old installer after upgrade
- How to automatically clean up Longhorn snapshots
- How to disable NIC checksum offloading
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- First installation fails during Longhorn setup
- SQL connection string validation error
- Prerequisite check for selinux iscsid module fails
- Azure disk not marked as SSD
- Failure After Certificate Update
- Automation Suite not working after OS upgrade
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Volume unable to mount due to not being ready for workloads
- RKE2 fails during installation and upgrade
- Failure to upload or download data in objectstore
- PVC resize does not heal Ceph
- Failure to Resize Objectstore PVC
- Rook Ceph or Looker pod stuck in Init state
- StatefulSet volume attachment error
- Failure to create persistent volumes
- Storage reclamation patch
- Backup failed due to TooManySnapshots error
- All Longhorn replicas are faulted
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Cannot Log in After Migration
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- ArgoCD login failed
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- After the Initial Install, ArgoCD App Went Into Progressing State
- MongoDB pods in CrashLoopBackOff or pending PVC provisioning after deletion
- Unexpected Inconsistency; Run Fsck Manually
- Degraded MongoDB or Business Applications After Cluster Restore
- Missing Self-heal-operator and Sf-k8-utils Repo
- Unhealthy Services After Cluster Restore or Rollback
- RabbitMQ pod stuck in CrashLoopBackOff
- Prometheus in CrashloopBackoff state with out-of-memory (OOM) error
- Missing Ceph-rook metrics from monitoring dashboards
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite Support Bundle Tool
- Exploring Logs
How to Troubleshoot Services During Installation
Automation Suite Installation Guide
Last updated Apr 24, 2024
How to Troubleshoot Services During Installation
Take the following steps on one of the cluster server nodes:
-
Obtain Kubernetes access.
on server nodes: export KUBECONFIG="/etc/rancher/rke2/rke2.yaml" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" on agent nodes: export KUBECONFIG="/var/lib/rancher/rke2/agent/kubelet.kubeconfig" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" # To validate, execute the following command which should not return an error: kubectl get nodes
on server nodes: export KUBECONFIG="/etc/rancher/rke2/rke2.yaml" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" on agent nodes: export KUBECONFIG="/var/lib/rancher/rke2/agent/kubelet.kubeconfig" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" # To validate, execute the following command which should not return an error: kubectl get nodes -
Retrieve the ArgoCD password by running the following command:
kubectl get secrets/argocd-admin-password -n argocd --template '{{ .data.password }}' | base64 -d
kubectl get secrets/argocd-admin-password -n argocd --template '{{ .data.password }}' | base64 -d - Connect to ArgoCD
- Navigate to
https://alm.<fqdn>/:443
- Login using
admin
as the username and the password obtained at Step 2.
- Navigate to
- Locate the UiPath Services application as follows:
- Using the search bar provided in ArgoCD, type in
uipath
. - Then open the UiPath application by clicking its card.
- Check for the following:
Application was not synced due to a failed job/pod
. - If the above error exists, take the following steps.
- Locate any un-synced components by looking for the red broken heart icon, as shown in the following image.
- Open the right-most component (usually pods) and click the Logs tab. The Logs will contain an error message indicating the reason for the pod failure.
- Once you resolve any outstanding configuration issues, go back to the home page and click the Sync button on the UiPath application.
- Using the search bar provided in ArgoCD, type in