automation-suite
2022.4
false
Automation Suite installation guide
- Overview
- Requirements
- Installation
- Post-installation
- Cluster administration
- Managing products
- Managing the cluster in ArgoCD
- Setting up the external NFS server
- Automated: Enabling the Backup on the Cluster
- Automated: Disabling the Backup on the Cluster
- Automated, Online: Restoring the Cluster
- Automated, Offline: Restoring the Cluster
- Manual: Enabling the Backup on the Cluster
- Manual: Disabling the Backup on the Cluster
- Manual, Online: Restoring the Cluster
- Manual, Offline: Restoring the Cluster
- Additional configuration
- Migrating objectstore from persistent volume to raw disks
- Monitoring and alerting
- Migration and upgrade
- Migration options
- Step 1: Moving the Identity organization data from standalone to Automation Suite
- Step 2: Restoring the standalone product database
- Step 3: Backing up the platform database in Automation Suite
- Step 4: Merging organizations in Automation Suite
- Step 5: Updating the migrated product connection strings
- Step 6: Migrating standalone Insights
- Step 7: Deleting the default tenant
- Performing a single tenant migration
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to clear Redis data
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bucket
- How to disable streaming logs for AI Center
- How to debug failed Automation Suite installations
- How to delete images from the old installer after upgrade
- How to automatically clean up Longhorn snapshots
- How to disable TX checksum offloading
- How to address weak ciphers in TLS 1.2
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- First installation fails during Longhorn setup
- SQL connection string validation error
- Prerequisite check for selinux iscsid module fails
- Azure disk not marked as SSD
- Failure After Certificate Update
- Automation Suite not working after OS upgrade
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Volume unable to mount due to not being ready for workloads
- RKE2 fails during installation and upgrade
- Failure to upload or download data in objectstore
- PVC resize does not heal Ceph
- Failure to Resize Objectstore PVC
- Rook Ceph or Looker pod stuck in Init state
- StatefulSet volume attachment error
- Failure to create persistent volumes
- Storage reclamation patch
- Backup failed due to TooManySnapshots error
- All Longhorn replicas are faulted
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Cannot Log in After Migration
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- ArgoCD login failed
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- After the Initial Install, ArgoCD App Went Into Progressing State
- MongoDB pods in CrashLoopBackOff or pending PVC provisioning after deletion
- Unexpected Inconsistency; Run Fsck Manually
- Degraded MongoDB or Business Applications After Cluster Restore
- Missing Self-heal-operator and Sf-k8-utils Repo
- Unhealthy Services After Cluster Restore or Rollback
- RabbitMQ pod stuck in CrashLoopBackOff
- Prometheus in CrashloopBackoff state with out-of-memory (OOM) error
- Missing Ceph-rook metrics from monitoring dashboards
- Pods cannot communicate with FQDN in a proxy environment
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite support bundle
- Exploring Logs
This issue causes the RabbitMQ pod to be stuck in CrashLoopBackOff, with the log of the failing pod showing
wal_checksum_validation_failure as a reason.
To get a list of all pods, run the following command:
kubectl -n rabbitmq get podskubectl -n rabbitmq get podsTo get the logs of a pod, run the following command:
kubectl -n rabbitmq logs <CrashLoopBackOff-Pod-Name>kubectl -n rabbitmq logs <CrashLoopBackOff-Pod-Name>To fix the issue, take the following steps:
-
Find the number of RabbitMQ replicas:
rabbitmqReplicas=$(kubectl -n rabbitmq get rabbitmqcluster rabbitmq -o json | jq -r '.spec.replicas')rabbitmqReplicas=$(kubectl -n rabbitmq get rabbitmqcluster rabbitmq -o json | jq -r '.spec.replicas') -
Scale down the RabbitMQ replicas:
kubectl -n rabbitmq patch rabbitmqcluster rabbitmq -p "{\"spec\":{\"replicas\": 0}}" --type=mergekubectl -n rabbitmq patch rabbitmqcluster rabbitmq -p "{\"spec\":{\"replicas\": 0}}" --type=mergekubectl -n rabbitmq scale sts rabbitmq-server --replicas=0kubectl -n rabbitmq scale sts rabbitmq-server --replicas=0 -
Wait until all RabbitMQ pods are terminated:
kubectl -n rabbitmq get podkubectl -n rabbitmq get pod -
Check for pending volume snapshots:
kubectl get volumesnapshot -n rabbitmq <crashloopbackupoff_pod_pvc_name> | grep falsekubectl get volumesnapshot -n rabbitmq <crashloopbackupoff_pod_pvc_name> | grep false -
If any pending volume snapshot exists, delete it:
kubectl delete volumesnapshot -n rabbitmq <pending_volume_snapshot_name>kubectl delete volumesnapshot -n rabbitmq <pending_volume_snapshot_name> -
Find and delete the PVC of the RabbitMQ pod that is stuck in the CrashLoopBackOff state:
kubectl -n rabbitmq get pvckubectl -n rabbitmq get pvckubectl -n rabbitmq delete pvc <crashloopbackupoff_pod_pvc_name>kubectl -n rabbitmq delete pvc <crashloopbackupoff_pod_pvc_name> -
Scale up the RabbitMQ replicas:
kubectl -n rabbitmq patch rabbitmqcluster rabbitmq -p "{\"spec\":{\"replicas\": $rabbitmqReplicas}}" --type=mergekubectl -n rabbitmq patch rabbitmqcluster rabbitmq -p "{\"spec\":{\"replicas\": $rabbitmqReplicas}}" --type=merge -
Check if all RabbitMQ pods are healthy:
kubectl -n rabbitmq get podkubectl -n rabbitmq get pod