- Overview
- Requirements
- Installation
- Post-installation
- Cluster administration
- Managing products
- Managing the cluster in ArgoCD
- Setting up the external NFS server
- Automated: Enabling the Backup on the Cluster
- Automated: Disabling the Backup on the Cluster
- Automated, Online: Restoring the Cluster
- Automated, Offline: Restoring the Cluster
- Manual: Enabling the Backup on the Cluster
- Manual: Disabling the Backup on the Cluster
- Manual, Online: Restoring the Cluster
- Manual, Offline: Restoring the Cluster
- Additional configuration
- Migrating objectstore from persistent volume to raw disks
- Monitoring and alerting
- Migration and upgrade
- Migration options
- Step 1: Moving the Identity organization data from standalone to Automation Suite
- Step 2: Restoring the standalone product database
- Step 3: Backing up the platform database in Automation Suite
- Step 4: Merging organizations in Automation Suite
- Step 5: Updating the migrated product connection strings
- Step 6: Migrating standalone Insights
- Step 7: Deleting the default tenant
- B) Single tenant migration
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to clear Redis data
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bucket
- How to disable streaming logs for AI Center
- How to debug failed Automation Suite installations
- How to delete images from the old installer after upgrade
- How to automatically clean up Longhorn snapshots
- How to disable TX checksum offloading
- How to address weak ciphers in TLS 1.2
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- First installation fails during Longhorn setup
- SQL connection string validation error
- Prerequisite check for selinux iscsid module fails
- Azure disk not marked as SSD
- Failure After Certificate Update
- Automation Suite not working after OS upgrade
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Volume unable to mount due to not being ready for workloads
- RKE2 fails during installation and upgrade
- Failure to upload or download data in objectstore
- PVC resize does not heal Ceph
- Failure to Resize Objectstore PVC
- Rook Ceph or Looker pod stuck in Init state
- StatefulSet volume attachment error
- Failure to create persistent volumes
- Storage reclamation patch
- Backup failed due to TooManySnapshots error
- All Longhorn replicas are faulted
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Cannot Log in After Migration
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- ArgoCD login failed
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- After the Initial Install, ArgoCD App Went Into Progressing State
- MongoDB pods in CrashLoopBackOff or pending PVC provisioning after deletion
- Unexpected Inconsistency; Run Fsck Manually
- Degraded MongoDB or Business Applications After Cluster Restore
- Missing Self-heal-operator and Sf-k8-utils Repo
- Unhealthy Services After Cluster Restore or Rollback
- RabbitMQ pod stuck in CrashLoopBackOff
- Prometheus in CrashloopBackoff state with out-of-memory (OOM) error
- Missing Ceph-rook metrics from monitoring dashboards
- Pods cannot communicate with FQDN in a proxy environment
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite support bundle
- Exploring Logs
Offline Multi-node HA-ready Production Installation
This page explains how you can perform an offline Automation Suite installation with a multi-node HA-ready production setup.
You must meet the hardware and software prerequisites before proceeding with the installation. See Hardware and software requirements.
You can use a dedicated script to validate the installation prerequisites and infrastructure readiness. See Validating the prerequisites.
For a smooth installation experience, make sure to follow our best practices. See .
Use the offline installation steps in this document when deploying UiPath Automation suite in a airgapped environment with no access to the internet.
The installation process has the following general steps:
Step |
Description |
---|---|
Step 1: Download the installation packages |
This step needs to be performed from a machine with access to internet and to the air-gapped machines where Automation Suite will be deployed. While these are finishing downloading, you can continue to some of the next steps. This can be done from a Linux or windows machine. |
Step 2: Configure the installation |
Run the interactive install wizard to configure the installation options The tool will gather inputs for most common install options and generate a configuration file that will be used during the installation. Configure advanced install options (Optional) The default install configuration includes the products used in core automation and a shared SQL server to be used by all products. To customize the products installed or have separate SQL servers used for specific products you can do so by editing the configuration file. |
Step 3: Copy the installation files on all the machines |
On the first machine, copy the downloaded files in the installation folder created by the installation wizard at step 2. On the other cluster machines, copy the entire installation folder from the first machine to the same folder path on each machine. |
Step 4: Run the installation |
Create the cluster and join all machinesFrom the first machine install the rest of the suite. |
Step 5: Complete the installation |
Step 5: You have completed the installation successfully and can move to post-installation steps. You can now access the newly created cluster and suite, update certificates, resize the PVC, and more. |
RHEL kernel version kernel-4.18.0-477.10.1.el8_8 is affected by an issue that interrupts the installation or management of the Automation Suite cluster. Make sure that none of the Automation Suite nodes uses this kernel version either pre- or post-installation. You can update the kernel version by running the following command:
dnf install -y kernel kernel-tools kernel-tools-libs
dnf install -y kernel kernel-tools kernel-tools-libs
This machine can be Linux or Windows. The commands in this guide are for RHEL-based OS. For Windows or other OSes, adjust for equivalent commands specific to those environments.
The Automation Suite installer is a wrapper of multiple packages that also installs some dependencies using Red Hat Package Manager (RPM). It provides an interactive experience that helps you configure external resources such as SQL and other installation options.
ON THE SEPARATE MACHINE WITH INTERNET ACCESS
This section explains how to get the required files to start the installation process.
Make sure to take the following steps:
- Check that all files finished downloaded on the machine with internet access;
- Create the target folder on the machine;
- Copy the files from the online machine to the target machine.
ON ALL MACHINES IN THE CLUSTER
Create the installation folders by running the following command:
sudo su -
mkdir -p /opt/UiPathAutomationSuite/
chmod -R 777 /opt/UiPathAutomationSuite
mkdir -p /uipath/tmp
chmod -R 777 /uipath/tmp
sudo su -
mkdir -p /opt/UiPathAutomationSuite/
chmod -R 777 /opt/UiPathAutomationSuite
mkdir -p /uipath/tmp
chmod -R 777 /uipath/tmp
mkdir -p /opt/UiPathAutomationSuite/
is not required if you use the configureUiPathDisks.sh
script.
ON THE SEPARATE MACHINE WITH INTERNET ACCESS
Copy the files to the first node by taking the following steps:
- From the machine with internet access, copy the files to the installation folder on the target machine, and the offline bundle(s)
to the
/uipath/tmp
folder:scp ~/installUiPathAS.sh ~/sf-installer.zip ~/sf-infra.tar.gz <username>@<node dns>:/uipath/tmp scp ~/sf.tar.gz <username>@<node dns>:/uipath/tmp/
scp ~/installUiPathAS.sh ~/sf-installer.zip ~/sf-infra.tar.gz <username>@<node dns>:/uipath/tmp scp ~/sf.tar.gz <username>@<node dns>:/uipath/tmp/ - (Optional) To use Document Understanding, copy the following bundle to the
/uipath/tmp
folder:scp ~/du-ondemand.tar.gz <username>@<node dns>:/uipath/tmp/
scp ~/du-ondemand.tar.gz <username>@<node dns>:/uipath/tmp/Warning: Not following this optional step prevents access to the Document Understanding services. - (Optional) To use Computer Vision, copy the following bundle to the
/uipath/tmp
folder:scp ~/cv-ondemand.tar.gz <username>@<node dns>:/uipath/tmp/
scp ~/cv-ondemand.tar.gz <username>@<node dns>:/uipath/tmp/Warning: Not following this optional step prevents access to the Computer Vision services.
Running the interactive wizard in multi-node offline mode
This step is optional.
By running the installation using the default configuration, you are opting to run our basic product selection. You will install our core platform, Orchestrator, Insights, Action Center, Test Manager, Automation Ops, Automation Hub, and Data Service.
You can configure the file for more advanced configurations. You can enable additional products, disable any of the default products, configure your SQL DBs and their respective connection strings, and certificates. For multi-node HA-ready production mode, we enable High Availability by default, but you can disable it if needed.
For advanced configuration, you can follow the following instructions: Advanced installation experience.
cluster_config.json
to all the other machines.
ON THE FIRST MACHINE IN THE CLUSTER
There are two types of machines: server and agent.
- Server - Machines on which the Kubernetes infrastructure (i.e. apiserver, etcd) runs on. These components manage the entire cluster.
- Agent - vanilla version of machine that is used to run workloads
The multi-node HA-ready production mode requires a minimum of 3 server machines. Installing Task Mining requires adding an additional machine used as an agent.
- For a multi-node HA-ready production installation, you need a load balancer. Please make sure one was created and traffic
is distributed between nodes. The domain name of the load balancer needs to be used in the
cluster_config.json
file. - You need to have at least a server node and for HA you need at least three server nodes. An odd number of server nodes is required.
Before running the installation, make sure to read the License Agreement.
To accept the license agreement, choose one of the following methods:
- Option 1 (Environment Variable) - Set the
LICENSE_AGREEMENT
environment variable to accept by executing the following command:export LICENSE_AGREEMENT=accept
- Option 2 (Inline parameter) - Alternatively,
append
--accept-license-agreement
to every execution ofinstall-uipath.sh
.
Finishing the installation on the first node
Once all nodes are joined, switch to the first server to finish the Automation Suite installation:
-
Check if the nodes were properly added by running the following command:
sudo su export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin kubectl get nodes
sudo su export KUBECONFIG=/etc/rancher/rke2/rke2.yaml PATH=$PATH:/var/lib/rancher/rke2/bin kubectl get nodes -
You should see more than one node in the list if all was well.
-
Finish the installation by executing the following command:
cd /opt/UiPathAutomationSuite ./install-uipath.sh -i ./cluster_config.json -o ./output.json -f -s --offline-bundle /opt/UiPathAutomationSuite/sf.tar.gz --offline-tmp-folder /uipath/tmp --accept-license-agreement
cd /opt/UiPathAutomationSuite ./install-uipath.sh -i ./cluster_config.json -o ./output.json -f -s --offline-bundle /opt/UiPathAutomationSuite/sf.tar.gz --offline-tmp-folder /uipath/tmp --accept-license-agreement
This is the most time consuming operation. Expect it to take approximately 2h.
Loading the optional bundles
-
To load the optional Document Understanding bundle, execute the following command:
./configureUiPathAS.sh registry upload --optional-offline-bundle "/uipath/tmp/du-ondemand.tar.gz" --offline-tmp-folder "/uipath/tmp"
./configureUiPathAS.sh registry upload --optional-offline-bundle "/uipath/tmp/du-ondemand.tar.gz" --offline-tmp-folder "/uipath/tmp" -
To load the optional Computer Vision bundle, execute the following command:
./configureUiPathAS.sh registry upload --optional-offline-bundle "/uipath/tmp/cv-ondemand.tar.gz" --offline-tmp-folder "/uipath/tmp"
./configureUiPathAS.sh registry upload --optional-offline-bundle "/uipath/tmp/cv-ondemand.tar.gz" --offline-tmp-folder "/uipath/tmp"
The installation process generates self-signed certificates on your behalf. However, the Azure deployment template also gives you the option to provide a CA-issued server certificate at installation time instead of using an auto-generated self-signed certificate.
Self-signed certificates will expire in 90 days, and you must replace them with certificates signed by a trusted CA as soon as installation completes. If you do not update the certificates, the installation will stop working after 90 days.
For instructions, see Managing certificates.
To access the newly created cluster and suite, see Accessing Automation Suite.
To resize the PVC, see Resizing PVC.
200
immediately after the installation to avoid downtimes. For more information on this, check Resizing PVC for AI Center.
If you installed AI CenterTM, you need to import and export the Rancher image. For more information on this, check Adding rancher/pause:3.5 to offline registry.
- Overview
- Step 1: Downloading the installation packages and getting all the files on the first machine
- Step 1.1: Downloading the installation packages
- Step 1.2: Getting all downloaded files on the first machine
- Step 2: Configuring the Installation
- Step 2.1: Basic configuration
- Step 2.2: (Optional) Advanced configuration
- Step 3: Copying the installation files on all the other cluster machines
- Step 4: Running the Installation
- Step 4.1: Accepting the license agreement
- Step 4.2: Creating and joining all machines to the cluster
- Step 4.3: Finishing installing the suite
- Step 5: Completing the installation
- Updating Certificates
- Accessing Automation Suite
- Resizing PVC
- Adding Rancher/pause:3.5