Commutateur (Switch)

Ce qu’il fait

Routes a process to one of multiple paths based on ordered conditions. Takes the first match.

When to use this vs Decision

Use Switch when...	Use Decision when...
You have three or more outcomes	You have exactly two outcomes
You're routing by multiple distinct conditions	The condition is a simple yes/no
You need a default/fallback branch

Configuration reference

Champ	Requis	Default	Description
Incidents	Oui (Yes)	2 empty cases	Ordered branch list. Each case has a handle label and a JavaScript expression; the first truthy expression is taken.
Include default	Non (No)	true	Whether to add a Default branch that is taken when no case expression matches.

Writing case expressions

Each case expression uses the same JavaScript environment as the Script and Decision nodes:

// Case 1 — high priority
$vars.ticket1.output.priority === "high"

// Case 2 — medium priority
$vars.ticket1.output.priority === "medium"

// Case 3 — low priority (or use Default to catch everything else)
$vars.ticket1.output.priority === "low"

More specific conditions should appear first. A broader condition higher in the list will match before a more specific one below it.

Exemples

Example 1 — Route by HTTP status code

Cas	Expression	Branche
Réussite	$vars.httpRequest1.output.statusCode === 200	→ process response
Not Found	$vars.httpRequest1.output.statusCode === 404	→ handle missing resource
Default	(fallback)	→ handle unexpected error

Example 2 — Route by string value

Cas	Expression	Branche
Approuvé	$vars.form1.output.status === "approved"	→ continue process
Rejeté	$vars.form1.output.status === "rejected"	→ notify rejection
En attente	$vars.form1.output.status === "pending"	→ wait for review
Default	(fallback)	→ handle unknown status

Pages liées

• Decision node — for exactly two branches
• Variables and data flow — $vars syntax and expression patterns
• Error handling — handling failures vs conditional branching