- Introdução
- Balanceamento
- Clusters
- Desvio de conceito
- Cobertura
- Conjuntos de dados
- Campos gerais (anteriormente entidades)
- Rótulos (previsões, níveis de confiança, hierarquia etc.)
- Modelos
- Transmissões
- Classificação do Modelo
- Projetos
- Precisão
- Lembrar
- Mensagens anotadas e não anotadas
- Campos de extração
- Fontes
- Taxonomias
- Treinamento
- Previsões positivos e negativos verdadeiros e falsos
- Validação
- Mensagens
- Access Control and Administration
- Gerencie origens e conjuntos de dados
- Entender a estrutura de dados e permissões
- Crie ou exclua uma fonte de dados no GUI
- Carregar um arquivo CSV para uma origem
- Preparando dados para carregamento de .CSV
- Criar um conjunto de dados
- Origens e conjuntos de dados multilíngues
- Habilitando o sentimento em um conjunto de dados
- Corrigir configurações do conjunto de dados
- Excluir mensagens por meio da interface do usuário
- Excluir um conjunto de dados
- Exportar um conjunto de dados
- Usando integrações do Exchange
- Treinamento e manutenção do modelo
- Noções Básicas sobre rótulos, campos gerais e metadados
- Hierarquia de rótulos e práticas recomendadas
- Casos de uso de análise versus automação
- Transformando seus objetivos em rótulos
- Visão geral do processo de treinamento do modelo
- Anotação Generativa (Novo)
- Status do conjunto de dados
- Treinamento de modelos e práticas recomendadas de anotação
- Treinamento com análise de sentimento de rótulo habilitada
- Compreensão dos requisitos de dados
- Treinamento
- Introdução ao Refine
- Precisão e recall explicados
- Precisão e recall
- Como funciona a Validação?
- Compreender e melhorar o desempenho do modelo
- Por que um rótulo pode ter uma precisão média baixa?
- Treinamento usando Check label e Perda de rótulo
- Treinamento usando Ensinar rótulo (Refinar)
- Treinamento usando a Pesquisa (Refinamento)
- Noções Básicas e Aumentando a Cobertura
- Melhorando o balanceamento e usando o Rebalanceamento
- Quando parar de treinar seu modelo
- Uso dos campos gerais
- Extração generativa
- Uso de análise e monitoramento
- Automations e Communications Mining
- Informações de licenciamento
- Perguntas frequentes e mais

Guia do usuário do Communications Mining
Gerenciar acesso
This section describes how to manage your projects and user access on existing projects.
You must have the Tenant Admin permission assigned to create a new project.
Projects can be similar to restricted workspaces. When you create sources and datasets, they are both linked to specific projects. Users must be part of a project and have the correct user permissions to view any of the data linked to it.
- For Automation Cloud users, every tenant has a default project (e.g. DefaultProject) that all users within the tenant can access.
- Before you upload data, create datasets, and train models, as a best practice, create a new project with limited access only to the users who need it.
- Once data sources are added to a project, these cannot be moved to another project without incurring additional charges.
To create a new project, proceed as follows:
- Log into Communications Mining™, and select the gear icon to access the Administration page.
- Select the Manage Access tab.
Gerenciar aba de acesso
- Select the All projects drop-down menu.
Todos os projetos restritas
- Select the New button in the Manage your projects modal to create a new project.
- Fill in the required fields with the dataset details, described as follows:
- Give your project a name - enter a clear, distinguishable name. Once you’ve set the project name, you cannot change it.
- Choose the founding user - select a founding user from the list of users currently in the platform. If you are an admin, you can put yourself as the founding user and add any subsequent users to the platform after. If you select someone else as a founding user, they will need to add you to the project.
- Provide a title and description for the project - optionally, enter a clear, distinguishable title and description for your project.
- Select Create project.
You can now proceed to create/add users, data sources, and datasets to it.
- Log into Communications Mining, and select the gear icon to access the Administration page.
- Go to the Manage Access tab.
- Select the All Projects drop-down list, and select the project you want to add the new user to from the dropdown menu.
- Select New user to create a new user.
Note: If you are part of multiple projects with different members in them, the Add a user modal is displayed..Adicionar modal de usuário
- Select Create userNote: If you are part of one or more projects with the same members, the platform skips the Create user step, and displays the Create a new user modal instead.Criar novo modal de usuário
- Fill in the required fields, which are describes as follows:
- Username - the username of the new user.
- Email - the company email of the new user.
- Send welcome email - the user will receive a welcome email that enables it to finish setting up its new account.
- Select Create user.
You must have the Modify users permissions assigned to add a user to a project.
You can also add existing Automation Cloud users, that can be members of other projects, to one of your projects from your tenant.
To add existing users to a project, proceed as follows:
- Log into Communications Mining™, and select the gear icon to access the Administration page.
- Select the Manage Access tab.
- Select the All projects drop-down menu.
- Select the project to which you want to add the new user.
- Select Add user, which displays a list of users that have access to Communications Mining on your Automation Cloud tenant.
- Select from the list the user you want to add to the project.
Observação:
- If the user you want to add is not in the drop-down list, they might not be added yet to the tenant that the Communications Mining service is enabled on.
- An Automation Cloud tenant admin (where Communications Mining is enabled) can add users to that specific tenant. Once this is done, an administrator on Communications Mining can then add the users to specific projects.
Adicionar modal de usuário
You can also add existing users from other projects that you are also part of to another one of your projects.
- Log into Communications Mining™, and select the gear icon to access the Administration page.
- Select the Manage Access tab.
- Select the All projects drop-down menu.
- Select the project to which you want to add the new user.
- Select Add user to project, which displays a list of users that have access to Communications Mining on your Automation Cloud tenant.
Note: The list includes only users with whom you share at least one other project.
- Use the search bar to locate a user, or directly select the user from the list to add it to the project.
- Automation Cloud organization administrators are automatically granted the CM Tenant Admin role. This role cannot be removed without removing their organization admin role.
- The project administrator receives all the roles in a project, and can distribute the roles to all the users. You can only assign to a user the roles and permissions that you already have. You need the administrator of your project to first assign other permissions to you.
To edit the project roles of another user, and assign them permissions, proceed as follows:
- Log into Communications Mining, and go to the Manage Access tab.
- Select a project from the All projects drop-down list.
- Select any permission in the Project Permissions column for the user you want to update the permissions.
- Select or deselect the roles you want to assign in the Project-specific permissions sidepanel.
To edit the permissions of another user, proceed as follows:
- Log into Communications Mining, and go to the Manage Access tab
- Select a project from the All projects drop-down list.
- Select any permission in the Project Permissions column for the user you want to update the permissions.
- Select or deselect the roles you want to assign in the Project-specific permissions sidepanel.
Editar janela restrita de permissões do usuário
To grant tenant administrator permissions to another user, proceed as follows:
- Log into Communications Mining, and go to the Manage Access tab
- Select a project from the All projects drop-down list.
- Select CM Tenant Admin in the Global Permissions column.
- Select CM Tenant Admin to grant the tenant administrator permission.
To remove, or to completely delete, a user from a project, proceed as follows:
-
Go to the Manage Access tab.
- Select the ellipsis for the user you want to remove or delete.
- Select Remove from project.
- Select Confirm to remove the user, or, for non-Automation Cloud users, to completely delete the user.
- Criar um novo Projeto
- Criação de um novo usuário (para administradores que não são do Automation Cloud)
- Adicionando um usuário a um projeto
- Adding users to a project as an Automation Cloud user
- Adding users to a project as a non-Automation Cloud User
- Atualização de funções e permissões de usuário
- Updating a user’s project roles and permissions
- Updating a user's global roles and permissions
- Excluir ou remover um usuário