- Overview
- Requirements
- Installation
- Post-installation
- Cluster administration
- Monitoring and alerting
- Migration and upgrade
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to disable TLS 1.0 and 1.1
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bucket
- How to debug failed Automation Suite installations
- How to disable TX checksum offloading
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- SQL connection string validation error
- Failure After Certificate Update
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Cannot Log in After Migration
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- ArgoCD goes into progressing state after first installation
- Unexpected Inconsistency; Run Fsck Manually
- Missing Self-heal-operator and Sf-k8-utils Repo
- Degraded MongoDB or Business Applications After Cluster Restore
- Unhealthy Services After Cluster Restore or Rollback
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite support bundle
- Exploring Logs
Configuration Tool
We provide the configureUiPathAS.sh script to control and manage Automation Suite. It comes with the installation bundle and can be found in the main installer folder.
Currently we support only few of the operations.
Run the following command to view more information about configureUiPathAS.sh:
sudo ./configureUiPathAS.sh --help
sudo ./configureUiPathAS.sh --help
Output:
$ ./configureUiPathAS.sh --help
************************************************************************************
configureUiPathAS.sh controls and manage UiPath Automation Suites
Usage:
configureUiPathAS.sh [command]
configureUiPathAS.sh [flags]
Available Commands:
tls-cert Manage tls and server certificate
additional-ca-certs Manage additional ca certificates
identity Manage identity service
objectstore Manage objectstore
registry Manage registry
monitoring Manage monitoring
rabbitmq Manage rabbitmq
mongodb Manage mongo
Flags:
-h|--help Display help
************************************************************************************
$ ./configureUiPathAS.sh --help
************************************************************************************
configureUiPathAS.sh controls and manage UiPath Automation Suites
Usage:
configureUiPathAS.sh [command]
configureUiPathAS.sh [flags]
Available Commands:
tls-cert Manage tls and server certificate
additional-ca-certs Manage additional ca certificates
identity Manage identity service
objectstore Manage objectstore
registry Manage registry
monitoring Manage monitoring
rabbitmq Manage rabbitmq
mongodb Manage mongo
Flags:
-h|--help Display help
************************************************************************************
Below are the components that you can be manage in UiPath Automation Suite cluster using the configureUiPathAS.sh script.
- Server Certificate - Manage tls and server certificate (update and get the certificate)
- Additional CA Certificates - Manage additional CA certificates such as SQL server certificates, proxy server certificates, etc.
- Identity service - Manage identity service configurations such as token signing certificate, SAML certificates, Kerberos and Windows authentication, etc.
- Objectstore - Manage ceph objectstore (currently only supporting resizing of ceph pvc/storage)
- Registry - Manage docker registry (currently only supporting resizing of registry pvc/storage)
- Monitoring - Manage rancher server (currently only supporting resizing of rancher server pvc/storage)
- RabbitMQ - Manage rabbitmq message queue (currently only supporting resizing of rabbitmq pvc/storage)
- MongoDB - Manage mongodb datastore (currently only supporting resizing of mongodb pvc/storage and certificate management)
Updating the SQL Server connection
To update the connection string or credentials to the SQL Server, directly edit the cluster_config.json file on the primary the server node. You can directly edit the SQL fields (sql.username, sql.password, and sql.server_url) in the file based on what you need to update.
After updating the file, rerun the interactive installation wizard on the same machine with the updated config as the parameter. You only need to rerun the installation on the primary server.
Updating Kerberos auth
Updating Kerberos Auth Configuration
To update the common Kerberos Auth configuration, take the following steps:
-
SSH into any server machine.
-
Run the following command:
./configureUiPathAS.sh identity kerberos-auth global-config update --enabled [kerberos-enabled] --adDomain [ad-domain] --username [default-ad-username] --keytab [default-ad-user-keytab] --lifetime [ticketLifeTimeInHour]./configureUiPathAS.sh identity kerberos-auth global-config update --enabled [kerberos-enabled] --adDomain [ad-domain] --username [default-ad-username] --keytab [default-ad-user-keytab] --lifetime [ticketLifeTimeInHour]Note:- To manually generate the keytab file, see Setting up Kerberos authentication.
- The AD domain controller has the Maximum lifetime for user ticket Kerberos setting inside the Default Domain Policy. Make sure the ticket lifetime configured here is not longer than the setting on the domain controller.
Figure 1. .
Console output success:
Updating kerberos auth.....Success!
If you wish to utilize SQL Integrated Auth using Kerberos,
please update the SQL connection string to enable Integrated Auth.
For more info on kerberos auth, <link>
Updating kerberos auth.....Success!
If you wish to utilize SQL Integrated Auth using Kerberos,
please update the SQL connection string to enable Integrated Auth.
For more info on kerberos auth, <link>
Console output failure:
Updating kerberos auth.....Failed!
Please provide valid kerberos auth configuration values.
Updating kerberos auth.....Failed!
Please provide valid kerberos auth configuration values.
Updating AD Username and AD User’s Keytab for a Service Group
To update the AD username and/or AD user’s keytab for a specific service, take the following step:
Run the following command:
./configureUiPathAS.sh identity kerberos-auth service-config update --sg [service-group] --username [new-ad-username] --keytab [new-ad-user-keytab]
./configureUiPathAS.sh identity kerberos-auth service-config update --sg [service-group] --username [new-ad-username] --keytab [new-ad-user-keytab]
The following Service Groups are available (case-sensitive):
-
orchestrator -
platform -
discoverygroup -
testmanager -
automationops -
aicenter -
documentunderstanding -
insightsNote:To manually generate the keytab file, see Setting up Kerberos authentication.
Console output success
Updating kerberos config for <service-group> service group.....Success!
If you want to enable sql integrated auth for the <service-group> service goup,
please update the service's sql connection string. For more info on kerberos auth, <link>
Updating kerberos config for <service-group> service group.....Success!
If you want to enable sql integrated auth for the <service-group> service goup,
please update the service's sql connection string. For more info on kerberos auth, <link>
Console output failure
Updating kerberos config for <service-group> service group.....Failed!
Please provided a valid kerberos auth configuration values.
For more info on kerberos auth, <link>
Updating kerberos config for <service-group> service group.....Failed!
Please provided a valid kerberos auth configuration values.
For more info on kerberos auth, <link>
Adding system administrators
One system administrator is created in Automation Suite by default with the username admin on the host organization.
If access to the host organization is lost - for example, if the password for the system administrator is lost or the only users with system administrator accounts leave the company - there is a tool to add or restore a system administrator.
This script does not work if the SQL connection string parameter "Integrated Security=true" exists for platform services.
./configureUiPathAS.sh identity add-host-admin --username [new-admin-username] --email [new-admin-email] --password [new-admin-password]
./configureUiPathAS.sh identity add-host-admin --username [new-admin-username] --email [new-admin-email] --password [new-admin-password]
--usernameis a required field.--passwordis required only if the new administrator uses basic authentication to login.--emailis optional unless your external identity provider requires it (for example, Google matches by email, not username).
There are a few important notes about how the administrator is created or restored:
- New administrators cannot have the same username or email as an existing administrator. If you use the same username or email as an existing administrator, the existing administrator is updated. This is useful if you want to change the password.
- If an administrator was deleted and you use the same username or email for a new user, the deleted administrator will be restored instead of creating a new one. The password field is not overwritten in this case. An exceptional case is if multiple administrators were deleted with the same username or email, which results in a new administrator being created.
- If any of the external identity providers configured on the host are forced, that imposes restrictions on the parameters. For instance, if Windows AD is forced, the username must be in the form
user@domain. If Google is forced, then email is required. - When logging in to a new administrator account for the first time, the password must be changed.
Re-enabling basic authentication
Organization and system administrators may be unable to log in due to an issue with their configured Azure Active Directory or other external identity provider. Organization administrators may be locked out because the Disable basic authentication flag is checked in the Authentication Settings. Organization and system administrators may be locked out because an external identity provider was configured as force/exclusive. This tool will try to re-enable basic authentication for an organization.
This script does not work if the SQL connection string parameter Integrated Security=true exists for platform services.
./configureUiPathAS.sh identity enable-basic-auth --orgname [org-name]
./configureUiPathAS.sh identity enable-basic-auth --orgname [org-name]
--orgname is a required field. If basic authentication is restricted at the host level, set the orgname to host.