Automation Suite
2021.10
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- Overview
- Requirements
- Installation
- Post-installation
- Cluster administration
- Monitoring and alerting
- Migration and upgrade
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to Troubleshoot Services During Installation
- How to Uninstall the Cluster
- How to clean up offline artifacts to improve disk space
- How to Disable TLS 1.0 and 1.1
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bundle
- How to debug failed Automation Suite installations
- How to disable NIC checksum offloading
- Unable to run an offline installation on RHEL 8.4 OS
- Error in Downloading the Bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- SQL connection string validation error
- Failure After Certificate Update
- Automation Suite Requires Backlog_wait_time to Be Set 1
- Cannot Log in After Migration
- Setting a timeout interval for the management portals
- Update the underlying directory connections
- Kinit: Cannot Find KDC for Realm <AD Domain> While Getting Initial Credentials
- Kinit: Keytab Contains No Suitable Keys for *** While Getting Initial Credentials
- GSSAPI Operation Failed With Error: An Invalid Status Code Was Supplied (Client's Credentials Have Been Revoked).
- Login Failed for User <ADDOMAIN><aduser>. Reason: The Account Is Disabled.
- Alarm Received for Failed Kerberos-tgt-update Job
- SSPI Provider: Server Not Found in Kerberos Database
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis Probe Failure
- RKE2 Server Fails to Start
- Secret Not Found in UiPath Namespace
- ArgoCD goes into progressing state after first installation
- Unexpected Inconsistency; Run Fsck Manually
- Missing Self-heal-operator and Sf-k8-utils Repo
- Degraded MongoDB or Business Applications After Cluster Restore
- Unhealthy Services After Cluster Restore or Rollback
- Using the Automation Suite Diagnostics Tool
- Using the Automation Suite Support Bundle Tool
- Exploring Logs
How to Troubleshoot Services During Installation
Automation Suite Installation Guide
Last updated Apr 19, 2024
How to Troubleshoot Services During Installation
Take the following steps on one of the cluster server nodes:
-
Obtain Kubernetes access.
on server nodes: export KUBECONFIG="/etc/rancher/rke2/rke2.yaml" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" on agent nodes: export KUBECONFIG="/var/lib/rancher/rke2/agent/kubelet.kubeconfig" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" # To validate, execute the following command which should not return an error: kubectl get nodes
on server nodes: export KUBECONFIG="/etc/rancher/rke2/rke2.yaml" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" on agent nodes: export KUBECONFIG="/var/lib/rancher/rke2/agent/kubelet.kubeconfig" export PATH="$PATH:/usr/local/bin:/var/lib/rancher/rke2/bin" # To validate, execute the following command which should not return an error: kubectl get nodes -
Retrieve the ArgoCD password by running the following command:
kubectl get secrets/argocd-admin-password -n argocd --template '{{ .data.password }}' | base64 -d
kubectl get secrets/argocd-admin-password -n argocd --template '{{ .data.password }}' | base64 -d - Connect to ArgoCD
- Navigate to
https://alm.<fqdn>/:443
- Login using
admin
as the username and the password obtained at Step 2.
- Navigate to
- Locate the UiPath Services application as follows:
- Using the search bar provided in ArgoCD, type in
uipath
. - Then open the UiPath application by clicking its card.
- Check for the following:
Application was not synced due to a failed job/pod
. - If the above error exists, take the following steps.
- Locate any un-synced components by looking for the red broken heart icon, as shown in the following image.
- Open the right-most component (usually pods) and click the Logs tab. The Logs will contain an error message indicating the reason for the pod failure.
- Once you resolve any outstanding configuration issues, go back to the home page and click the Sync button on the UiPath application.
- Using the search bar provided in ArgoCD, type in