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Guide de l’utilisateur de Communications Mining

Dernière mise à jour 6 oct. 2025

Extraction de champ général

Communications Mining™ extracts the following types of output from unstructured text:
  • Libellés
  • Champs généraux

Labels describe the entire message, for example, Cancellation, Trade failure, or Urgent. General fields refer to specific parts of the message, for example, Counterparty name, Customer ID, or Cancellation date.

In a downstream process, labels are used to triage, prioritize, and decide what kind of action should be taken. General fields are used to fill in fields of requests. For example, a downstream process may filter messages to those that have the Cancellation label, and then use the extracted Customer ID and Cancellation date general fields to call an API to automatically process the cancellation.

Communications Mining comes with a number of built-in general fields for common concepts, such as Organization, Currency Code, or Date. You can customize the built-in general fields of Communications Mining so that they are tailored to your specific use case. For example, Communications Mining has a highly trained pre-built Date general field which you can use as a starting point for a more customized general field such as Renewal Date or Cancellation Date. Alternatively, you can start from scratch and teach Communications Mining to recognize something completely new.



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