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Automation Hub User Guide
Automation CloudAutomation Cloud Public SectorAutomation Suite
Last updated Nov 11, 2024

July 2024

July 30, 2024

Open API classic URL deprecation

Automation Hub is initiating back-end modifications to diminish latency. These changes will lead to the deprecation of the Open API classic URL. Consequently, customers using the classic URL for API calls are requested to shift to the standard cloud URL before August 30, 2024. All impacted customers have been notified accordingly.

Understanding the difference between the Classic URL and the Standard Cloud URL

In the standard cloud URL, orgName refers to the name of your organization and tenantName refers to the name of your tenant.

Required action

Please replace any references to the classic URL with the standard cloud URL. After August 30, 2024, the classic URL will be deprecated, and any API calls still using the classic URL will no longer work. This change will not impact the API token and app key and no modifications are required for them.
Note: The standard cloud URL does not work with the Swagger framework. If your operations rely on Swagger and you have concerns about transitioning to another framework, please contact us as soon as possible.

Examples of replacing the classic URL with the standard cloud URL

Retrieving the Cost Benefit Analysis entered for an idea that has the identification number 29 (id=29):

Updating the phase and status of an idea:

Documentation

For further details, refer to our Open API documentation.

July 4, 2024

Introducing Data Residency in the United Kingdom and India

As part of our commitment to empowering organizations with control over their data, we are providing complete data sovereignty for the United Kingdom and India regions. We use replication capabilities to securely store data in multiple availability zones within the region.

To learn more about the available tenant regions and the services offered in each region, explore our resources on Data residency.

  • July 30, 2024
  • Open API classic URL deprecation
  • July 4, 2024
  • Introducing Data Residency in the United Kingdom and India

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