Below you can find a detailed list of the emails that you can receive from Automation Hub.
Note:
Please keep in mind that each email has a specific action that triggers it and a specific recipient or group of recipients. If you don't perform that action or you are not included in the recipient list, you will not receive that email.
Email Type | Description | Recipient | Content |
|---|---|---|---|
Sign up emails | The Account Owner created an account and invited the user to join Automation Hub. | The user who was invited to join Automation Hub | A welcome message that contains your assigned role. |
Sign up emails | Email verification sent to users who register to Automation Hub using their email address. | The user who was invited to join Automation Hub and registered using their email address | The link to verify the email address and complete the registration. |
Account related emails | Email sent when the Automation Hub account is Activated/Deactivated. | The user who's account was Activated/Deactivated. | Information about the account status update and the person who performed it. |
Personal activity on the platform | Invitation to review an automation idea submitted through the employee driven idea workflow. | The Idea Approver | The name of the idea, the name of the user who submitted it and the hyperlink towards the page where the idea can be reviewed. |
Personal activity on the platform | Invitation to review an automation idea submitted through the CoE-driven idea workflow. | The Process Owner assigned to the idea by the Authorized submitter | The name of the idea, the name of the user who submitted it and the hyperlink towards the page where the idea can be reviewed. |
Personal activity on the platform | The Idea Approver rejected the idea and recommended some edits for an idea you submitted. | The idea's submitter | The name of the idea, the name of the Idea Approver who reviewed it, the text of the recommendation and a hyperlink toward the automation profile. |
Personal activity on the platform | Invitation to launch the assessment of an idea. | All the users with Program Manager role | The name of the idea, the name of the Idea Approver who approved it and the hyperlink towards the page where the assessment can be launched. |
Personal activity on the platform | Invitation to complete the Detailed Assessment | The Process Owner assigned to that automation | The name of the idea, the name of the Program Manager who approved it and the hyperlink towards the page where the Detailed Assessment can be completed. |
Personal activity on the platform | Invitation to review the submitted assessment. | All the users with Program Manager role | The name of the idea, the name of the Process Owner who completed the Detailed Assessment and the hyperlink towards the page where the assessment can be reviewed. |
Personal activity on the platform | Invitation to assign a Project Manager to an automation idea | All the users with Program Manager role | The name of the idea, the name of the Program Manager who approved the idea for implementation and the place where you can assign the Project Manager. |
Personal activity on the platform | Invitation to setup the implementation team | The Project Manager assigned to that automation | The name of the idea and the hyperlink towards the automation profile. |
Personal activity on the platform | Permission to edit a section (About, Cost- Benefit-Analysis, Components, Documentation) from an automation profile has been granted. | The collaborator to whom editing rights were granted. | The name of the idea, the name of the area where edit access was granted and a hyperlink towards it. |
Personal activity on the platform | An abuse was reported for an automation or a component. | All the users with Program Manager role | The name of the user who submitted the report, the automation/ component name, a hyperlink towards it and the text entered along the abuse report. |
Personal activity on the platform | A bug was reported for a component. | The user who uploaded the component. | The name of the user who submitted the bug, the component name, and a hyperlink towards it. |
Personal activity on the platform | A component that the user previously downloaded was updated. | All users who downloaded the component. | The Name of the component, a hyperlink towards it and the information about the update. |
Personal activity on the platform | A component that the user uploaded was rejected. | The user who uploaded the component. | The name of the component, the name of the Curator who reviewed it, the text entered as rejection reason and a hyperlink toward the component profile. |
User activity on the platform | A new Employee-driven or CoE-driven idea was submitted. | The Program Manager(s) | The Name of user who submitted the idea, the idea name and a hyperlink towards it. |
Tenant management | Welcome Email for the Trial Plan sent once the tenant creation is finished. | The Account Owner | A welcome message that contains resources that will help you get started. |
Tenant management | Welcome Email for the Standard Plan sent once the tenant update is completed. | The Account Owner | A welcome message that contains the details concerning the Standard plan. |
Tenant management | Email sent after the change plan form was submitted. | The Account Owner | A confirmation message informing you that the change plan request submitted was received and is being handled. |
Tenant management | Emails that inform you about the expiration of your tenant pricing plan. | The Account Owner | A message providing you the number of days remaining until the tenant's pricing plan expires and the steps that you need to make in order to renew it. |
Updated 9 days ago