User & Company Profiles

What personal information is displayed on Marketplace?

• If a listing you submit is published, users who access its page can view certain information from your profile depending on how a listing is published:

  • From your Personal profile:

    • your name
    • your picture
    • your job title
    • your RPA role
    • hyperlink to your profile page

  • From your Company profile & your Vendor profile:

    • your company name
    • your company logo
    • contact URL
    • contact email address
    • other contact information

What will happen with my profile if I decide to leave the company I am affiliated with?

• If you are registered with your company email address and then affiliated to your company profile on Marketplace, the following will occur when you decide to resign:

1. During your last days with the company, you can use the Delete account button, available in the Edit profile mode.

   Note: Usually, once you leave a company, all your accounts, email address included, are deactivated hence you won’t be able to log in to the Marketplace using your company email address after that happens.
2. If you have published listings on the Marketplace on behalf of your company, then the listings will remain published on the Company’s behalf, unless the company approves in a written form (usually by email) that you retain the ownership for those.
3. It’s up to the Company admin(s) to remove your profile from the Company.

Can I change my email address?

• The email address cannot be updated as this is the most important information on which all the other account details are based.

Can I change the name I registered in my account?

• Both your first and last names can be changed in your User profile by going to My Profile > Edit Profile.
• If you have a Company profile only (without having a Vendor profile) and want to change its name, you can change the name any time you want.
• If you have both the Company profile and Vendor profile, you can’t change their name because that Vendor profile is linked to the Stripe account.

Can I delete my account?

• Yes, you can.

  • To delete your User profile, access your profile and click the Edit Profile. At the end of the form, the Delete profile button is displayed.
  • To request your Company profile or your Vendor profile to be deleted, please submit a ticket using the Contact Us page. Make sure to select the corresponding option from the What feature is this related to drop-down menu.

How can I add a new user to our Marketplace Company account?

• Please follow the instructions in this guide.