Make Voice Call

If you want to check out the Amazon Connect Make Voice Call activity, click here.

Uses the Twilio API to place a voice call and define what happens when the other party picks up the call.

How it works

The following steps is an example of how the activity works from design time (i.e., the activity dependencies and input/output properties) to run time.

1. Complete the Setup steps.
2. Add the Twilio Scope activity to your project.
3. Add the Make Voice Call activity inside the Twilio Scope activity.
4. Enter values for the From, To, and Say input properties.
5. Run the activity.

Properties

Call

• PlayAudio String - The URL of an audio file that Twilio will play when the call is answered. Required if Say and TwiML are not specified. Enter a String or String variable.
• Say String - Text that is read when the call is answered. Required if PlayAudio and TwiML are not specified. Enter a String or String variable.
• TwiML String -Instructions in the form TwiML that explains what should happen when the other party picks up the phone. Required if Say and PlayAudio are not specified. Enter a String or String variable. Learn more about TwiML.

Caller

• From String - The Twilio phone number in E.164 format. Enter a String or String variable.

Common

• ContinueOnError - Specifies if the automation should continue even when the activity throws an error. This field only supports Boolean values (True, False). The default value is False. As a result, if the field is blank and an error is thrown, the execution of the project stops. If the value is set to True, the execution of the project continues regardless of any error.
• DisplayName String - The display name of the activity. Enter a String or String variable.

Misc

• Private - If selected, the values of variables and arguments are no longer logged at Verbose level.

Output

• Call Twilio.Call - The call response. Recommended if you plan to use the output data in subsequent activities. Enter a Twilio.Call variable.

Receiver

• To String - The phone number to call, in E.164 format, e.g. [phone]. Enter a String or String variable.