- Overview
- Adobe Sign
- Alteryx
- Amazon Comprehend
- Amazon Connect
- About the Amazon Connect activity package
- Project compatibility
- Setup
- Amazon Rekognition
- Amazon Textract
- Box
- Release notes
- About the Box activity package
- Fix XAML After Package Update
- Project compatibility
- Setup
- Technical references
- Box Scope
- Commit Session
- Create File Version Session
- Create Upload Session
- Upload Part
- Delete Old Version
- Get Versions
- Promote Version
- Upload File Version
- Copy File
- Delete File
- Download File
- Get File Comments
- Get File Info
- Get File Info Details
- Get File Lock Info
- Lock File
- Move File
- Unlock File
- Upload File
- Copy Folder
- Create Folder
- Delete Folder
- Get Folder Info
- Get Folder Items
- Rename Folder
- Search For Content
- Execute Method
- Cognitive
- DocuSign
- Release notes
- About the DocuSign activity package
- Project compatibility
- Setup
- DocuSign Scope
- Invoke DocuSign Operation
- Create Envelope
- Create Envelope And Send
- Create Envelope From Template
- Create Envelope Recipients
- Get Document
- Get Documents
- Get Envelope
- Get Form Data
- Send Envelope
- Update Envelope
- List Attachments
- List Custom Fields
- List Documents
- List Envelope Status Changes
- List Recipients
- Create Bulk Send List
- Create Bulk Send Request
- Get Bulk Send List
- Get Bulk Send Lists
- Create Template Custom Fields
- Create Template Recipients
- Get Template
- List Templates
- Google Vision
- Jira
- Release notes
- About the Jira activity package
- Project compatibility
- Setup
- Jira Scope
- Execute Method
- Add Attachment
- Delete Attachment
- Download Attachment
- Get Attachments
- Add Comment
- Delete Comment
- Get Comments
- Create Component
- Delete Component
- Get Components
- Search Dashboards
- Create Filter
- Get Filters
- Create Issue Link
- Delete Issue Link
- Get Issue Link Types
- Get Issue Links
- Add Watcher
- Assign Issue
- Clone Issue
- Create Issue
- Delete Issue
- Get Issue
- Get Watchers
- Remove Watcher
- Search Issues Using JQL
- Transition Issue
- Update Issue
- Create Project
- Delete Project
- Get Project Types
- Get Projects
- Update Project
- Get Transitions
- Create User
- Delete User
- Find Users
- Marketo
- Microsoft Dynamics
- Microsoft Dynamics Finance and Operations
- Microsoft Translator
- Microsoft Vision
- Oracle Integration Cloud
- Oracle NetSuite
- Salesforce
- Release notes
- About the Salesforce activity package
- Project compatibility
- Setup
- Quickstart
- Salesforce Application Scope
- Create Bulk API Job
- Get Bulk API Job
- Get Bulk API Job Results
- Start or Abort Bulk API Job
- Assign File
- Download File
- Upload File
- Composite Request
- Delete Record
- Get List View Records
- Get Record
- Insert Record
- Update Record
- Upsert Record
- Execute Report
- Execute SOQL
- Format Column Names
- Format Labels And Values
- Lightning REST API Request
- Search
- SAP BAPI
- ServiceNow
- Slack
- Smartsheet
- Release notes
- About the Smartsheet activity package
- Project compatibility
- Setup
- Technical references
- Quickstart: Working With Rows
- Smartsheet Application Scope
- Attach File
- Attach URL
- Delete Attachment
- Get Attachment
- List Attachments
- Add Comment
- Delete Comment
- Get Comment
- List Discussions
- Copy Folder
- Create Folder
- Delete Folder
- Get Folder
- List Folders
- Add Group Members
- Get Group
- List Groups
- Remove Group Member
- Get Report
- List Reports
- Add Rows
- Copy Rows
- Create Discussion on Row
- Delete Rows
- Get Row
- List Rows
- Move Rows
- Update Rows
- Copy Sheet
- Create Sheet
- Create Sheet From Template
- Download Sheet
- Get Sheet
- List Sheets
- Update Sheet
- Add User
- Get User
- List Users
- Remove User
- Copy Workspace
- Create Workspace
- List Workspaces
- Import Sheet From CSV / XLSX
- Invoke Smartsheet Operation
- Search Activity
- Send Via Email
- Share Object
- SuccessFactors
- Tableau
- Twilio
- Workato
- Workday
About the Amazon Connect activity package
Amazon Connect is Amazon's service for Interactive Voice Response (IVR) in the contact center. Amazon Connect has a single UI across both voice and chat for contact routing, queuing, analytics and management.
The Amazon Connect activities give you the ability to initiate an outgoing phone call.
If you're ready to start using the Amazon Connect activities, see the Get Started section below. To learn more about the package, keep reading to see How it works.
To enable the outbound automation between UiPath and Amazon Connect, the Amazon Connect activities establish an authenticated connection to your AWS resources via the Amazon Connect Scope activity.
After your connection is established, you can add the other Amazon Connect activities to create new automation projects, or add them to existing projects.
How does it connect?
To establish an authenticated connection, the Amazon Connect activities need authorization from the AWS Identity and Access Management (IAM) service.
To enable AWS IAM authorization, you create or use an existing IAM user and generate access keys (Access Key Id and Secret Access Key).
AmazonConnectFullAccess).
After creating your IAM user and assigning your policies, you enter the Access Key Id and Secret Access Key in the Amazon Connect Scope activity. When you run your automation project, the keys are used to sign the API requests being made by each of the activities.
Get Started
Before you build your first project, complete the steps in the Setup guide.
After you complete the setup steps, see the Quickstarts guide. These guides provide step-by-step instructions to help you create working samples of the different activities so that you can verify the connection to your registered app and get familiar with the input/output properties.
To learn more about the Amazon Connect activities (including example property inputs/outputs), see the Activities page for a complete activity list and links to the activity detail pages.
