Automation Suite
2023.10
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Certificate issue in offline installation - Automation Suite 2023.10
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Automation Suite on Linux Installation Guide
Last updated Feb 13, 2024

Certificate issue in offline installation

Description

You might get an error that the certificate is signed by an unknown authority.

Error: failed to do request: Head "https://sfdev1778654-9f843b23-lb.westeurope.cloudapp.azure.com:30071/v2/helm/audit-service/blobs/sha256:09bffbc520ff000b834fe1a654acd089889b09d22d5cf1129b0edf2d76554892": x509: certificate signed by unknown authorityError: failed to do request: Head "https://sfdev1778654-9f843b23-lb.westeurope.cloudapp.azure.com:30071/v2/helm/audit-service/blobs/sha256:09bffbc520ff000b834fe1a654acd089889b09d22d5cf1129b0edf2d76554892": x509: certificate signed by unknown authority

Solution

Both the rootCA and the server certificates need to be in the trusted store on the machine.

To investigate, execute the following commands:

[root@server0 ~]# find /etc/pki/ca-trust/source{,/anchors} -maxdepth 1 -not -type d -exec ls -1 {} +
/etc/pki/ca-trust/source/anchors/rootCA.crt
/etc/pki/ca-trust/source/anchors/server.crt[root@server0 ~]# find /etc/pki/ca-trust/source{,/anchors} -maxdepth 1 -not -type d -exec ls -1 {} +
/etc/pki/ca-trust/source/anchors/rootCA.crt
/etc/pki/ca-trust/source/anchors/server.crt

The provided certificates need to be in the output of those commands.

Alternatively, execute the following command:

[root@server0 ~]# openssl x509 -in /etc/pki/ca-trust/source/anchors/server.crt -text -noout[root@server0 ~]# openssl x509 -in /etc/pki/ca-trust/source/anchors/server.crt -text -noout

Ensure that the fully qualified domain name is present in the Subject Alternative Name from the output.

[root@server0 ~]# openssl x509 -in /etc/pki/ca-trust/source/anchors/server.crt -text -noout[root@server0 ~]# openssl x509 -in /etc/pki/ca-trust/source/anchors/server.crt -text -noout

You can update the CA Certificate as follows:

[root@server0 ~]# update-ca-trust[root@server0 ~]# update-ca-trust
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