Automation Suite
2023.10
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Networking alerts - Automation Suite 2023.10
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Automation Suite on Linux Installation Guide
Last updated Feb 13, 2024

Networking alerts

kubernetes-system-apiserver

KubeClientCertificateExpiration

When Warning: A client certificate used to authenticate to the Kubernetes API server expires in less than seven days.

When Critical: A client certificate used to authenticate to the Kubernetes API server expires in less than one day.

You must renew the certificate.

KubeletClientCertificateExpiration

When Warning: A client certificate for Kubelet expires in less than seven days. You must renew the certificate.

When Critical: A client certificate for Kubelet expires in less than one day. You must renew the certificate.

KubeletServerCertificateExpiration

When Warning: A server certificate for Kubelet expires in less than seven days. You must renew the certificate.

When Critical: A server certificate for Kubelet expires in less than one day. You must renew the certificate.

KubeletClientCertificateRenewalErrors

Kubelet has failed to renew its client certificate. Contact UiPath support.

KubeletServerCertificateRenewalErrors

Kubelet has failed to renew its server certificate. Contact UiPath support.

uipath.cronjob.alerts.rules

IdentityKerberosTgtUpdateFailed

This job updates the latest Kerberos ticket to all the UiPath services. Failures in this job would cause SQL server authentication to fail. Please contact UiPath Support.

IdentityCertificateExpiry30Days

This alert indicates that the Identity token signing certificate will expire in the following 30 days.

To fix this issue, update the Identity token signing certificate. For instructions, see Managing server certificates.

IdentityCertificateExpiry7Days

This alert indicates that the Identity token signing certificate will expire in the following 7 days.

To fix this issue, update the Identity token signing certificate. For instructions, see Managing server certificates.

UiPathAvailabilityHighTrafficBackend, UiPathAvailabilityMediumTrafficUserFacing, UiPathAvailabilityMediumTrafficBackend, UiPathAvailabilityLowTrafficUserFacing, UiPathAvailabilityLowTrafficBackend

The number of http 500 responses from UiPath services exceeds a given threshold.

Traffic level

Number of requests in 20 minutes

Error threshold (for http 500s)

High

>100,000

0.1%

Medium

Between 10,000 and 100,000

1%

Low

< 10,000

5%

Errors in user-facing services would likely result in degraded functionality that is directly observable in the Automation Suite UI, while errors in backend services would have less obvious consequences.

The alert indicates which service is experiencing a high error rate. To understand what cascading issues there may be from other services that the reporting service depends on, you can use the Istio Workload dashboard, which shows errors between services.

Please double check any recently reconfigured Automation Suite products. Detailed logs are also available with the kubectl logs command. If the error persists, please contact UiPath Support.

certs

SecretCertificateExpiry30Days

This alert indicates that the server TLS certificate will expire in the following 30 days.

To fix this issue, update the server TLS certificate. For instructions, see Managing server certificates.

SecretCertificateExpiry7Days

This alert indicates that the server TLS certificate will expire in the following 7 days.

To fix this issue, update the TLS certificate. For instructions, see Managing server certificates.

uipath.requestrouting.alerts

UiPathRequestRouting

Errors in the request routing layer would result in degraded functionality that is directly observable in the Automation Suite UI. The requests will not be routed to backend services.

You can find detailed error log of request routing by running the kubectl logs command in the Istio ingress gateway pod. If the error persists, contact UiPath Support.

InternodeCommunicationBroken

The node has become unresponsive due to some issue causing broken communication between nodes in the cluster.

To fix this problem, restart the affected node. If the issue persists, reach out to UiPath Support with the Support Bundle Tool.

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