Automation Suite
2023.10
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Login failed for AD user due to disabled account - Automation Suite 2023.10
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Automation Suite on Linux Installation Guide
Last updated Feb 13, 2024

Login failed for AD user due to disabled account

Description

You may encounter the following error message: "Login failed for user <ADDOMAIN><aduser>. Reason: The Account Is Disabled." This log could be found when using Kerberos for SQL access, and SQL connection is failing inside services.

Solution

This issue could be caused by the AD user losing access to the SQL server. See instructions on how to reconfigure the AD user.

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