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Last updated Feb 23, 2024


About the Integration

The Automation Hub and Insights Cloud integration allows you to:

  • Get started quickly with a set of pre-built dashboards, ready to be customized as you see fit.
  • Keep stakeholders and sponsors informed on your automation program performance with consistent and schedulable reports.
  • Track your automation opportunities pipeline and take action quickly.
  • Encourage the growth of the automation program by understanding who and where employees are contributing.


  • Automation Center Of Excellence (COE) leads who manage large automation backlogs in Automation Hub.
  • Automation sponsors who want to have an integrated view on their end-to-end automations programs.
  • Business leaders who want to measure the impact of their automation programs.

Key Features

With this integration, your dashboard templates will come prepared to help you:​

  • Get started quickly and build robust dashboards for day-to-day management and easier reporting to your stakeholders​.
  • View team engagement - by each user see their number of submissions, collaborations, and followed projects​.
  • Business Unit breakdown - track where and how your automations are impacting your business.

How It Works

A job periodically extracts data from the Automation Hub database. Pre-defined Automation Hub data from each Tenant's Database is uploaded by a series of hourly compute jobs to the appropriate regional multi-tenant Insights data store.

The data store has two parts: an Ingestion store that contains an exact replica of the data in Automation Hub Tenant Database, and a Read store, that contains a clean and aggregated data set, closer to what a report needs. Data is moved between these two stores by recurring tasks.

The Insights dashboards query the Read data store in the appropriate region.

Important: The Automation Hub - Insights integration is supported only when using both services an Automation Cloud tenant hosted in Europe (European Union), United States, Japan, Australia, Singapore, and Canada.
  • About the Integration
  • Audience
  • Key Features
  • How It Works
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