insights
latest
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- Release Notes Cloud Insights
- Getting Started
- Access and Permissions
- Notifications
- Interacting with Insights
- Automation Hub Integration
- Document Understanding Integration
- Action Center Integration
- Real-time Monitoring
- Real Time Data Export
- Troubleshooting
March 2022
Insights
Last updated Nov 6, 2024
March 2022
We removed the
Specific Data
, Analytics Data
and Output
dimensions from Queues to improve performance. These pre-defined fields make use of JSON outputs for Dashboard configuration.
You can still create Dashboards using these fields in a manner that fits your business metrics, by configuring Custom Variables.
The date when a change is first announced in the release notes is the date when it first becomes available.
If you don't see the change yet, you can expect to see it soon, after we roll out changes to all the regions.
We recommend that you regularly check the deprecation timeline for any updates regarding features that will be deprecated and removed.