insights
latest
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Insights
Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Nov 6, 2024

Autopilot

Overview

The Autopilot dashboard helps you measure and better understand important metrics, such as system performance, user engagement, and program return of investment (ROI).

Note: For more information on Insights data retention, check the Data retention policy section.

Inside the dashboard, there are different widgets for you to work with. For example, in the Active Unique Users/Week widget, a graph tracks the total number of unique active users based on the timeframe selected.



Filters

You can filter the information from the dashboard based on the following:
  • Timestamp Filter Date: allows you to select a specific time period for reviewing Autopilot usage.
  • Robot Type: allows you to choose the types of robots included in the dashboard metrics:
    • Attended
    • Unattended
  • Folder: allows you to configure which Orchestrator folders are included in the dashboard metrics.
  • Users: allows you to configure which users are included in the dashboard metrics.

Metrics

TileDescription
Active UsersTotal number of active users, based on how many users opened the application.
ConversationsTotal number of conversations, based on how many conversations were opened.
User MessagesTotal number of messages received and replied by users.
ActionsTotal number of actions taken by the user, which include:
  • Connections made
  • Automations run
  • Starting prompts used
  • Robots message stream stopped by user
Active Unique UsersTotal number of active unique users based on the time period selected.
Top Actions by TypeTop actions, grouped by type and week.

You can hover over the graphic for additional information on what actions were used the most.

User FeedbackA pie chart depicting the count and percentage of thumbs up and thumbs down given on individual messages by the end user.
Top 10 AutomationsMost used automations, according to the filtered information. The information is displayed in the form of a table with additional information:
  • Process Name: name of the process running the automation.
  • Folder: name of the Orchestrator folder where the process resides.
  • Processes Ran: the number of times the process was run.
  • Success Rate: the process success rate, expressed in percentages.
Top 10 Failed AutomationsAutomations that failed the most, according to the filtered information. The information is displayed in the form of a table with additional information:
  • Process Name: name of the process running the automation.
  • Folder: name of the Orchestrator folder where the process resides.
  • Processes Ran: the number of times the process was run.
  • Faulted jobs: the number of jobs failed by the process.
  • Fault Rate: the process fail rate, expressed in percentages.
Most Active UsersMost active users, based on messages received and replied. The information is displayed in the form of a table with additional information:
  • Robot Name: name of the robot used for sending the messages.
  • User Messages Count: total number of messages sent by the user.
Top Starting PromptsThe starting prompts that users see the most when interacting with Autopilot. The information is displayed in the form of a table with additional information:
  • Starting Prompt Title: the title of the starting prompt message.
  • Quickstart Count: the number of times a starting prompt was displayed.
Top Data SourcesThe data sources that were used the most when answering a prompt. The information is displayed in the form of a table with additional information:
  • Title: the name of the source. This can either be an activity, UiPath Product Documentation, files, Google, and others.
  • Count: the number of times a source was used to extract information.
  • Overview
  • Filters
  • Metrics

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