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Autopilot
Insights
Last updated Nov 15, 2024
Autopilot
The Autopilot dashboard helps you measure and better understand important metrics, such as system performance, user engagement, and program return of investment (ROI).
Note: For more information on Insights
data retention, check the Data retention policy section.
Inside the dashboard, there are different widgets for you to work with. For example, in the Active Unique Users/Week widget, a graph tracks the total number of unique active users based on the timeframe selected.
You can filter the information from the dashboard based on the following:
- Timestamp Filter Date: allows you to select a specific time period for reviewing Autopilot usage.
- Robot Type: allows you to
choose the types of robots included in the dashboard metrics:
- Attended
- Unattended
- Folder: allows you to configure which Orchestrator folders are included in the dashboard metrics.
- Users: allows you to configure which users are included in the dashboard metrics.
Tile | Description |
---|---|
Active Users | Total number of active users, based on how many users opened the application. |
Conversations | Total number of conversations, based on how many conversations were opened. |
User Messages | Total number of messages received and replied by users. |
Actions | Total number of actions taken by the user, which include:
|
Active Unique Users | Total number of active unique users based on the time period selected. |
Top Actions by Type | Top actions, grouped by type and week.
You can hover over the graphic for additional information on what actions were used the most. |
User Feedback | A pie chart depicting the count and percentage of thumbs up and thumbs down given on individual messages by the end user. |
Top 10 Automations | Most used automations, according to the filtered information. The
information is displayed in the form of a table with additional
information:
|
Top 10 Failed Automations | Automations that failed the most, according to the filtered
information. The information is displayed in the form of a table with
additional information:
|
Most Active Users | Most active users, based on messages received and replied. The
information is displayed in the form of a table with additional
information:
|
Top Starting Prompts | The starting prompts that users see the most when interacting with
Autopilot. The information is displayed in the form of a table with
additional information:
|
Top Data Sources | The data sources that were used the most when answering a prompt. The
information is displayed in the form of a table with additional
information:
|