Insights Data Model

This page details the Jobs, Queues, and Robot Logs data that Insights ingests. For information around the Manual Values explores, see Templates.

The data is surfaced via Explores, which you can think of as a general entity that corresponds to the fields within it. For example, to build dashboards around Orchestrator jobs, pick the Jobs Explore. Each Explore surfaces views that contain the respective data. You can access related data from within Explores, i.e. Robot Logs are accessible from the Jobs Explore, etc.

Two terms, dimension and measure, are often used in the Insights data model tables. See their definitions below:

Dimension

Dimensions are the fields on a table, the attributes of your data. For example, the Country dimension indicates the country (France, Germany). You can aggregate these attributes and use measures for them. For more information on dimensions, check the official Looker documentation.

Measure

A measure is the calculation that is done on a dimension, on a field of table. This is a numerical attribute of your data, such as sum, average, min, or max. For more information on measure, check the official Looker documentation.

Jobs

Jobs

Dimensions	Description
Process Version	The version number of the process the job belongs to.
Robot Name	The name of the Robot that executed the job.
Robot Type	The type of robot that executed the job. The available options are: Attended Unattended
Host Machine Name	The name of the machine where the robot executed the job.
Job Id	The row ID of the job event in the Orchestrator database
Job State	The status of the job. See Job States for all available states and their descriptions. Insights only ingests terminal states (i.e. successful, stopped, and faulted).
User Name	The name of the Orchestrator user that ran the job.
User Type	The type of user type that executed the job. The available options are: RPA Developer RPA Developer Pro Citizen Developer Attended User
Creation Time	The time when the job was created.
Start Time	The time when execution of the job began.
End Time	The time when execution of the job finished.
Job Source	The triggering event for job execution. The available options are: Manual Schedule Other
Environment Name	The Environments where the job was executed.
Process Name	The name of the process.
Process Display Name	The display name of the process as entered in Orchestrator.
Job Duration in Seconds	The duration, in seconds, of the job execution. Computed as the difference between StartTime and EndTime.
Folder	Folder where the job is defined.
Process Manual Values	Display the Manual Time, Manual Cost, and Custom columns as configured in the ROI dataset.

Organization scoped view
Dimensions	Description
Folder per Tenant	The name of the tenant followed by the name of the folder where the job is defined. This is only available in Organization scoped views.
Tenant Name	The name of the tenant where the job is defined. This is only available in Organization scoped views

The Job views are associated with the following Explores: Jobs, Process ROI, Queue ROI, Robot Logs, Jobs -Org, Process ROI - Org, Queue ROI - Org, Robot Logs - Org.

Measures	Description
Faulted Jobs	The number of jobs with the Faulted status.
Faulted Rate	The % of jobs with the Faulted status compared to the total number of jobs.
Processes Ran	The number of processes that have reached a final status of Successful, Faulted, or Stopped.
Success Rate	The % of jobs with the Successful status compared to the total number of jobs.
Successful Jobs	The number of jobs with the Successful status.
Time in Pending in Seconds	The amount of time all jobs spent in the Pending and Resumed states, meaning how long it took from the moment the job was queued until it actually ran on the robot (see Job States).
Total Suspended Time in Seconds	The time of jobs, in seconds, spent in a suspended state in seconds (see Job States). You can use this measure to calculate the total time spent on a particular process by subtracting the time spent in a suspended state, in long-running workflows.
Total Run Time in Seconds	The total processing time of all jobs in seconds.

Process Application

This view, part of the Jobs explore, matches processes to specific apps that it interacts with.

Note: If you are deploying multiple packages within the same folder using, inconsistent results may occur while using the Process Application view due to joins with the process name. To fix this, we strongly suggest using the Process Display Name for your visualizations. This ensures uniqueness within the context of a folder, leading to more consistent and accurate results.

Data	Description
Application Name	The name of the application. If it's a web application, it will be the browser name. If the application name is a dynamic parameter, the name will be unknown.
Application Name Or Url	It's a URL if the application is web application, otherwise it's the application name. It shows as unknown if both application and URL are dynamic parameters.
Application Type	The type of application.
Application Url	URL of the web application. It's displayed as unknown if it's parameter.
Folder	The folder where the process is located.
Package Creation Date	The date when the packages was created.
Package Id	The ID of the package.
Process Creation Date	The date when the process was created.
Process Display Name	The display name of the process. It's updated when the process package version is updated.
Process Id	The ID of the process.
Process Name	The name of the process package.
Process Version	The active version of the process package. A process can have multiple versions and it's the active version or the last configured version.
Process Version Creation Date	The date of when the process’s version is updated.
Process Version Id	This is updated when the package is updated in the process.

The Process Application views are associated with the following Explores: Jobs, Jobs - Org.

Table 1.

Measures	Description
List of Unique Application Names	Concatenates all unique application names.
List of Unique Process Display	Concatenates all unique process displays.
List of Unique Process Names	Concatenates all unique process names.
List of Unique Urls	Concatenates all unique URLs.

Queues

Queues

Dimensions	Description
Priority	The priority of the queue item defined when setting its properties from Studio.
Queue Item Id	The auto-incremented row ID of the queue item in the Orchestrator database.
Queue Name	The name of the queue.
Processing Status	The status of the queue item. The available options are: Abandoned Deleted Failed Successful
Review Status	The review status of the queue item.
Robot Name	The name of the robot that processed the queue item.
Robot Type	The type of robot that executed the job. The available options are: Attended Unattended NonProduction Testing Other
Creation Date	The time the queue item was created.
Start Processing Date	The time the robot began processing the queue item.
End Processing Date	The time the robot finished processing the queue item.
Transaction Duration in Seconds	The processing time, in seconds, of the queue item. Computed as the difference between Start Processing Date and End Processing Date.
Seconds In Previous Attempts	The time, in seconds, of all attempts to process the transaction.
Retry Number	The number of times the processing of the transaction has been attempted. For the first attempt, 0 is displayed.
Defer Date	The earliest date and time the queue item is available for processing. If empty, it can be processed immediately.
Due Date	The latest date and time which the queue item must be processed by. If empty, it can be processed at any time.
Progress	Custom progress information for queue items with status InProgress.
Processing Exception Type	The type of the exception thrown when processing fails. The available exception types are: ApplicationException BusinessException
Processing Exeption Reason	The details of the exception thrown when processing fails.
Reference	The user-specified value for identification purposes provided when adding the queue item in Studio.
Reviewer User Name	The user name of the assigned reviewer, if any.
Queue Id	The numerical identifier of the queue, comprised of QueueName, OrganizationUnitId.
Folder	The folder on which a queue item was executed.

Organization scoped view
Dimensions	Description
Folder per Tenant	The name of the tenant followed by the name of the folder where the job is defined. This is only available in Organization scoped views.
Tenant Name	The name of the tenant where the job is defined. This is only available in Organization scoped views

The Queues views are associated with the following Explores: Process ROI, Queue ROI, Queues, Process ROI - Org, Queue ROI - Org, Queues - Org.

Measures	Description
Avg Queue Wait Time in Seconds	How long it takes, on average, between when all queue items were created and when a robot started processing them.
First Pass Yield % Per Queue	The percentage of time that the queue item was successful on its first try at processing (retry number =0).
Queue Count	The number of queues with data processed on this tenant.
Queue Item Count	The number of queue items processed on this tenant.

Robot Logs

Robot Logs

Data	Description
Id	The auto-incremented row ID of the log in the Orchestrator database.
Timestamp Date	The time the logging was executed.
Machine Id	The Id of the machine that generated the log message.
Machine Name	The Machine Name.
Process Name	The name of the process that generated the log message.
Process Version	The version number of the process the job belongs to.
Windows Identity	The user under which the robot generating the log message was logged in.
Robot Name	The name of the robot that generated the log message.
Raw Message Will be deprecated in April 2023.	JSON output from the execution log.
Transaction Id	The key of the associated queue item.
Transaction State	The state of the transaction.
Transaction Status	The status of the transaction.
Message	The logged message.
Level	The severity level at which the message was logged. See Logging Levels for details.
Log Type	Generated according to the process designed by the user in Studio, when using the Log Message activity or the Write Line activity. These logs have a value of User.
Queue Name	The name of the queue.
File Name	The name of the file that created the automation.

The Robot logs views are associated with the following Explores: Jobs, Process ROI, Queues ROI, Robot Logs, Jobs - Org, Process ROI - Org, Robot Logs - Org.