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Overview

Data residency (cloud)

This page lists the regions where UiPath Automation Cloud™ and our cloud services can be hosted, depending on your licensing plan and region preference, so that you know where your business data is stored.

Where Automation Cloud data is stored


Automation Cloud services are available in multiple locations worldwide, dispersed across various global regions to offer coverage to our customers around the world.

This page provides an overview of where your business-related information, which is used to build and run automations in Automation Cloud, is stored.

Enterprise and enterprise trial customers


Region information for enterprise customers also applies to enterprise trial customers.

We aim to store your business data in the optimal region, which is the region that ensures the best performance, decreased network latency, and data locality. However, your data can be hosted across different regions, depending on:

  • the region of your organization
  • the default or selected region of your tenants - see Tenant region
  • the services you have active in your organization and tenant, and their availability in your region - see the table below.

Organization region

When you first sign up to Automation Cloud, you specify the country for your organization and we set the optimal region as your organization region.

Example (click to expand)
If your country is Romania, your organization region is mapped to Europe. This is the region where we provision your account-level services, create the default tenant, and it is also the region where your organization-wide services, such as UiPath Apps, are hosted.

Tenant and service regions for business data

The following table lists each cloud service and indicates if they can be hosted in each tenant region:

Legend: Available or Not available

Service

Europe

United States

Japan

Canada

Australia

Singapore***

Action Center: Actions

Action Center: Processes

AI Center

AI Computer Vision

Apps*

Automation Cloud portal

Automation Hub

Automation Ops*

Data Service

Insights

Integration Service

Orchestrator

Process Mining

Task Mining**

Test Manager

*Organization-level service for which the hosting region is automatically selected to match the region of your organization instead of the tenant region.
**For Task Mining, fallback regions are available. For Japan and Australia, the fallback region is Europe. For Canada, the fallback region is United States.
***For the Singapore region, the fallback region is Hong Kong.

Tenant region

The region where your services are hosted depends on the tenant region, which is set as follows:

  • The region for your default tenant is determined as described under the Organization Region section above. Your business data is hosted accordingly, assuming all services are available within the same region.
  • When you create a new tenant, you can choose the tenant region. Your data and resources for that tenant and the selected services are all hosted in the selected region if possible.

Fallback region

We use fallback regions to store backup copies of data so that we can ensure high availability and quick disaster recovery. Also, in the unlikely event of an issue in the main region, it is possible that services actually run in the fallback region for a limited amount of time until the main region is back up and running.

Typically, backups are stored within the same region, but in some cases (which are explicitly listed above), they may be stored in a fallback region. This means that your business data for a particular tenant may be hosted in multiple regions.

Business data and service metadata

Automation Cloud service metadata is service- and account-related data such as your account name, user lists, or license information. All this metadata is hosted in Europe.

Your business data, on the other hand, which pertains to your use of automations in Automation Cloud, is hosted as described above in Tenant and service regions for business data.

 

Community customers


For community customers, the business data for your organization, tenant, and services is hosted in Europe.

 

Deployments


We store enterprise and enterprise trial data in paid enterprise deployments, and we store community data in free community deployments.

Community

When you sign up for an Automation Cloud account on the community plan, a new Orchestrator service is created by default within a community deployment. Data for all community customers is hosted on our servers in Europe.

If you sign up for an enterprise trial directly, Orchestrator service is created in an enterprise deployment. Business data in this case is stored as described in Tenant and service regions for business data.

Migration to enterprise

Upon upgrading from community to enterprise, any pre-existing Orchestrator services created on the free community deployments are migrated to the enterprise deployment over time.
After upgrading to enterprise or enterprise trial, any new Orchestrator services created for new tenants are hosted within the paid enterprise deployment located in the tenant region you choose.

Release differences between deployments

We deploy new releases for cloud services twice a month. New releases are first made available to community deployments, and one week later they are made available to enterprise deployments as well.

High availability

Within each region, we have multiple deployments for each of our services for load-balancing and high availability.
To achieve high availability for our deployments, we use multiple Microsoft Azure availability zones within each region. Business data, therefore, remains within the same region in the event of any failover or disaster recovery action, with the exception of cases explicitly listed on this page..

Updated about 13 hours ago

Data residency (cloud)


This page lists the regions where UiPath Automation Cloud™ and our cloud services can be hosted, depending on your licensing plan and region preference, so that you know where your business data is stored.

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